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Customer Ratings & Reviews

Model:
SM-J320VZKAVZW
SKU:
5433200
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Customer reviews

Rating 4.2 out of 5 stars with 248 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the Galaxy J3 16GB's ease of use, camera quality, and affordable price. Many appreciate its size and decent battery life, while some users mentioned the screen resolution as an area for improvement. Positive feedback also highlights the phone's features and sufficient storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-248 of 248 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An awesome entry level phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me qualify myself as a beginner smart phone user. In February we started out with Droid Mini's, but the battery life was poor, lasting only a day or less at best. Looking for a replacement, I saw that Best Buy offered the Samsung J3V for $1.00 a month on the device payment plan! That basically makes this a $24 phone! At that price, it is a remarkable value and is truly a deal at full price of $199! Its easy to use and call quality is excellent, as is my ability to hear others who call me. Bluetooth was easy to connect to my car and the phone stays connected. My Droid often failed to connect. Despite the camera being only 5mp, the phone has a flash and the pictures look great. Phone also has a flashlight feature so you don't have to download one from the Play Store. What I am thrilled with on this phone is the remarkable battery life. My first charge I got thru two full days of use on one charge, I turn off the phone at night but used the phone and learned what it had on it, customized my settings, etc. The second charge lasted me three full days (over 48 hours of light use) on a charge. My third and most recent charge lasted me two full days, but I still got over 30 hours of use on this current charge and I'm still at 18% with an estimated usage time of 7 hours remaining. I am pleased to get through one day of use without having to charge this phone, let alone two or even three days of use! Amazing! Lastly, love having the ability to replace the battery down the road should the original battery fail to hold a charge, and having the ability to expand the phone memory with a micro SD card is a great benefit! I ended up buying a total of three of these phones to replace other phones I had on my plan and the recipients love them! You will too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has never worked properly and inspite of being under warranty and having taken it in, it has never been fixed and now that the warranty is past, it stopped working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i had never bought this phone. not able to transfer data from old phone to this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OK small phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does stuff according to its duties bringing forth service of some type for better this and that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volumn didn't work Had to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return. Couldn't hear when someone called

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not cover everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased the plan, I was told it covered everything, but it does not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A lot of phone for a little money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great low cost phone for the Samsung fan. Does (almost) everything its big brother does (almost) as well. Need a great smart phone but don't need all the bells and whistles? This is the phone for you.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone less than a month with a rugged case and glass screen protector. Today it slid off the seat, into the floorboard, hitting nothing but carpet. The backlight cracked around the edge, now it has a black screen. Even though I had insurance, Verizon said they couldn't ship it off for repairs. Now I'm out $200.

    No, I would not recommend this to a friend