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Customer Ratings & Reviews

Model:
SMJ737VZKV
SKU:
6251810
Your price for this item is $240.00

Customer reviews

Rating 4.5 out of 5 stars with 279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy J7 TOP, frequently praising its ease of use, excellent camera quality, and affordability. Many also highlighted the long battery life and appreciated the screen size. Positive feedback also mentioned the phone's features and overall performance. The phone is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-279 of 279 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone does not have great speakers. It takes a lot of time to download an App. I am not to happy with the cell phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do. I can't afford the big upscale cell phones. I would be happy with my flip phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent phone for someone who doesn't do a lot with their phone. Camera stinks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free,especially a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell freezes a lot. Would not reccomend. Any other Samsung good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and lightweight. Does tend to be loud when running programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This phone does it all, very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have everything I need in this phone. Compatible and easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SOME INITIAL ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOME PROBLEMS WITH BEING ABLE TO HEAR/HAVE CALLERS HEAR ME

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, We apologize you’ve had to deal with that. Please check out this link (https://bit.ly/2AmPz1H) to see troubleshooting steps that may help with this concern. If you're still having issues, please contact us directly at any of these sources so that we can assist you further. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Rated 3 out of 5 stars

    Learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the same phone I had but it wasn’t in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget phone budget price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lacks a lot of features. It has a slow processor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7 is slow and the touch sensitivity is very poor. The zoom feature reacts slowly after being zoomed out; it hangs up and will not resize. After purchasing this phone I did not receive any calls for several days until someone came to check on me because they could not reach me. I could not make or receive any calls. I am 69 years old and this was my only phone. I had to calll EMS twice in the last eight months; so this could have been fatal. I found this phone cumbersome in the way it operated. I did not get back within the 14 day period to exchange the phone due to weather and needing a ride; so I had to purchase a new phone. The J7 cost me $240.00 and was a loss of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for a beginner phone. the ring volume is way too low. It cannot be heard in a room with any background noise even when it is at maximum volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several Samsung cell phones...this is the worst. I have used it for over 3 weeks....the internal apps that are locked in that cannot be deleted interrupts calling out on telephone and trying to email or text someone is interupted by advertisements. The screen set up is very poor and not user friendly. I cannot wait to take back this phone and get another....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    quality of phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with this phone from the very beginning. Not with the service, it's the functionality of the phone. It's very sensitive, turns apps off and on. It will not allow you to answer at times, it will shut off and will turn ringer to silent as well. This plus many other issues and they are intermittent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you want good pictures , do not buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed when the salesman said it did great pictures. The pictures come out fuzzy unless you hold Perfectly still. I can't return it because the salesman said if I did ,there would be a charge. I like my pictures . I wish I had never bought it. I am very upset because of the bad pictures it takes .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great in the beginning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great in the beginningNow not even a month later it is crap it keeps freezing up it won’t let me make any calls I can’t reset it because it keeps popping up saying that the Google home accessibility or something like that will not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased by a family member who was not very happy with it. The apps are slow and messaging does not always work. Purchased new mobile phone less than one year later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone started to act up within the first two days. I couldn't receive calls or make calls without turning off the phone and turning it back on. I deactivated it returned it to best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price for an Unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great for the price paid for the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife but she really doesn’t like it. She says it’s kind of difficult to use but that’s just her opinion

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, thank you for taking the time to leave a valuable review. Please have your wife get in contact with us through our social media platform: Facebook Messenger: (http://m.me/samsungsupport )
      Twitter:(https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Or give us a call at our Toll-free calling: 1-800-SAMSUNG for some helpful tips, tricks, or to talk to an agent. Thank you for choosing Samsung. ^Ash Samsung