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Customer reviews

Rating 4.8 out of 5 stars with 2115 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 2,116 reviews
  • Rated 5 out of 5 stars

    Switched from the iPhone 11 Pro max

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    Posted .
    Owned for 1 week when reviewed.

    I have been an avid iPhone user since the iPhone 7 which I switched to from the Samsung S7. I switched to the Samsung Note 10 Plus from the iPhone 11 Pro Max because everywhere I went with my brother (both of us on Verizon) his Note 10 Plus didn't drop calls when mine did. Apple was great and even gave me a brand new 11 Pro Max which made no difference. All I can say is (in my opinion) this phone is far superior. I could go on all day but suffice it to say the back button on Android alone is awesome. So many things are better once you get through the short learning curve of switching from ios to Android it's amazing. The notifications are so much better I feel I'm actually more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    Owned for 3 weeks when reviewed.

    Me and my wife have both had Samsung Galaxy Note phone for the last six years. We haven't had one minute of trouble out of any of them even after dropping them several times over the years(thanks to the Defender Otterboxes also)! Love the stylus pin that allows you to do many things like making a grocery list, selecting apps, making notes on photos! We even sign all our home loan on our phone. Lots of storage and even has upgradable with an SD card! Only negative is the price but putting it up against the iPhone, ill take android every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Got A Note!

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    Posted .
    Owned for 1 week when reviewed.

    I really like this phone, although I resisted getting one for the longest time because I though it would be too big to fit in my back pocket. But with the Tech 21 case I got, it's not much bigger than my S8+ that I upgraded from. I love the amount of internal memory it has but I didn't want a black case so I have "only" 256 GB...lol. Given Android and Google's penchant for wanting to store EVERYTHING in the internal memory except media...lots of internal memory is a must and this phone has as much as my iPad, and I can still put in a SD card for pics and music and stuff. I also like that they got rid of the extra "Bixby" button (I never use her) and put all the buttons on the left side, where they're usable with your thumb if you're right-handed like I am, since we hold the phone in our left hands. I do wish they'd left in the 3.5 mm audio jack, as I like to plug in my phone and earbuds/mic on video calls...or watching a movie. And I'm so used to the fingerprint reader being on the back that I registered both thumbs first so I can still unlock my phone one-handed. But...and this is most important...I FINALLY GOT A NOTE!!! :) ;) <3 <3 <3 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted .
    Owned for 3 weeks when reviewed.

    Battery life is incredible! I went with the Aura Blue color and covered it with a UAG Ice colored case, it's a great combination as the color comes through on angles. The phone is fast, plenty of memory with the ability to expand. I lost the headphone jack but found a workaround allowing me to continue using my Bose QC15 headphones. Great having the S Pen again. The camera is great and I enjoy having the other lens options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 10+

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    Posted .
    Owned for 1.5 years when reviewed.

    I have had the phone for two years. Excellent phone. Beautiful look and the blue pen makes it stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Of The Line Cellphone!

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    Posted .
    Owned for 1 year when reviewed.

    This Galaxy Note 10 Plus is absolutely the best cellphone I've ever had. It holds a lot of information, and it has so many functions! If Samsung doesn't make any more Note cellphones, I will hold on to this one until it crumbles to pieces!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    Owned for less than 1 week when reviewed.

    The best of the latest phone is everything it should be. Lightning fast everything. The greatest camera ever. Buy this product with confidence. This phones memory is superior to the Note 10 because the 10+ has an expandable memory slot. Up to a terabyte of memory!! Also the 10+ has a bigger screen than the 10 but it is not too big. The missing headphone jack forces you to buy wireless ear buds. Good ones are $120+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    Owned for 3 weeks when reviewed.

    Trying to get used to this phone is a learning curve because of the finger print scanner. Overall I love it and can't wait to learn more about the phone. The one thing I don't like they changed the charge AGAIN see picture. I can't charge in the car with this new charger due to the change. Other than that love

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sunmarie71, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. We appreciate your feedback. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Beast!

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    Posted .
    Owned for 1 week when reviewed.

    Never owned a phone like it, fast and furious. The color is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST NOTE YET

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    Posted .
    Owned for 1 week when reviewed.

    The screen is beautiful, when using as a hotspot and surfing the web the speed is remarkably fast. This Note 10 Plus is by far the best Note ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    Owned for 1 week when reviewed.

    Great phone beautiful picture super clear 4K screen Super fast and lots of storage great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    Owned for 3 weeks when reviewed.

    Very cool . Lots of options. Camera is great. Good video and . Long battery life. G4. Cool pen features. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android phone ever!

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    Posted .

    Excellent features, camera and best for professional users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has EXTRAS!

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    Posted .
    Owned for 4 months when reviewed.

    I love this phone! So many EXTRAS! No squinting on my planet, with this phone in my hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    Owned for 1 week when reviewed.

    Very user friendly. Love the large screen. Battery life is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 week wait

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    Posted .
    Owned for 1 month when reviewed.

    I had to wait almost a month to get the phone, after almost canceling my order ny phone was expedited from a store in Tennessee. Now three weeks later the blue color on and near my stylus is seemingly tarnishing. I went to the location where the phone was purchased only to be told that they had never seen/experienced the tarnishing that I was experiencing and that the only thing I could do was to purchase their insurance?!!!! I will never purchase a phone from Best Buy again!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used phone

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    Posted .
    Owned for less than 1 week when reviewed.

    Just got phone 1 hour ago and box sealed was broken and screen plastic have finger print on it best buy tell me 2 week for replacement not happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Phone I've Owned.

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    Posted .
    Owned for 1 month when reviewed.

    I've gone from the Note 4 to the Note 8 to the Note 9 and now the Note 10+. Obviously, it is the best phone spec wise but it was also worth trading in my unlocked Note 9. I loved the Note 4, the Note 8 was great, but my unlocked Note 9 was terrible in my opinion (Terrible battery life, camera zoom would buzz and live focus was blurry). The Note 10+ so far has been amazing. Pros: - Battery Life (A whole day and then some with 4 to 5 hours screen time. All the features turned on ie Always on display, sync, widgets etc..) - Fast charging (purchased the 45w charger with the Samsung $150 credit but its not necessary. Maybe a 10 min difference compared to the one that comes in the box) - Beautiful screen - S Pen keeps getting better (Convert handwriting to text) (gestures kind of gimmicky, don't really use it for that) - Removable memory card (I take lots of pictures and videos but with 256 GB internal memory prob not even necessary) - One of the best cameras with so many features (haven't really tried zoom in mic) (AR Doodle is fun but not something I'll use everyday) - Samsung One UI Home is better and more smooth (Obviously pure android users won't like it but if you like Samsung, this is the best its been) - Samsung Pay is the best (I know you can use it on other Samsung phones but still a pro on this phone) - Customizable (like all Android phones) - Wireless powershare (if you have galaxy buds, another galaxy phone or galaxy watch) - Link to Windows (for all the windows users out there) - Dex (I can connect it to a TV with a USB-C/HDMI Cable) - Bixby Routines (Just need to set them but once you get them running they come in handy) Cons (maybe) - Price (Did the trade in of the note 9) - missing headphone jack (problem for some but I use bluetooth headphones and the wired usb-c headphones are excellent) - no removable battery like the Note 4 (but not really an issue anymore with fast charging) - Size ( I have big hands so not a problem for me. Might be an issue for some) - Bixby (Useful in certain situations and takes some work setting it up the way I like, ie Hi Bixby go to work: turns off my wifi, opens google maps which is set to my work address and lowers my screen setting to save battery) I still prefer Google Assistant but Bixby is improving - Front Camera Notch (I have a wallpaper that hides it pretty well but other than that, you get used to it. It does stick out while watching videos full screen but not the worst) - Buttons on the left side (Just needs getting used to. You can customize the side keys which is great. The Note 9 had the useless bixby button which you could only disable but pretty much it was useless if you did not use bixby. ) Recommendations - Fingerprint sensor can be frustrating but if you add multiple fingerprints and increase sensitivity (especially when using a screen protector) it is now buttery smooth. - Purchase a case for the phone - Try out Bixby, you might find it useful Overall, if you want the latest and greatest, you like Samsung and you want a phone that pretty much does everything, this is the phone for you. I am glad I traded in my Note 9 for this phone. Will I trade it in for the Note 11? Maybe, but it would need something like no notch or a new feature that I would find useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The King of Smartphones

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    Posted .
    Owned for 1 week when reviewed.

    Every year Samsung has gone above and beyond to make the next model note better and better except for that one year Note 7 in which they pretty much had to repo everyone's phone and then cancel the service if you didn't return it. But all in all they have gotten bigger, faster and the ease of use has gotten easier which is a tough task. The note 9 was great hands down would be fine for several years to come as far as tech and use goes. But I like the new toys that come out so every year I upgrade to the next note and this one has beaten out the note 9 pretty good. Speed, S-pen features, Finger print scanner is on the actual screen now, the camera's have gotten better, From cover to cover it's really that much better. Now some may hate the fact they did ditch the 3.5mm headphone/aux jack which I must say I was pretty disappointed. But in an age of wireless, bluetooth, and wifi it was only a matter of time before it went away. Also the front camera on the top of the bezel I had my concerns about but trust me, you'll get used to it and forget it's even on the screen within the first few hours of use. Last the 5g I chose not to go with that option at the price point due to the lack of proof that 5g is really going to surface anytime soon. On the reading I have done it seems we are some time away from 5g at even a mediocre stability level. In order to reach it you need to be within clean and clear site of a 5g node. Save the money go with the 4g model for at least another year or 2 until they can get the infrastructure right with the speedy super 5g network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and with a Pen

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    Posted .
    Owned for 1 week when reviewed.

    I purchased this phone to replace my Note 4 which has been reliable for the last five years. Before I handed over the cash (not an inexpensive phone), I did some research to see if the Note 10 + was the best phone for me. The reviews were convincing, but it was only when I had the phone in my hand, that I realized just how exceptional it is. The screen is the first thing that will capture your attention...it is big for a phone and provides high resolution from corner to corner. The Note 10 + reacts quickly, moving between apps, settings, and calls without hesitation. It also has plenty of storage built in and you can add additional storage if you need to. The sound is extremely good for this type of device. No, it won't replace your Bose speakers or earphones, but it is more than tolerable for listening to telephone calls, music, or videos. The learning curve from my Note 4 was minimal. I was able to use the Note 10 + without much instruction; however (hear is the caveat) this phone comes with so many bells and whistles that it could turn into a time suck (Bixby, et al). I know that I am going to have to learn more about the camera and video as well as the security and help features, but that does not appear to be a long-term challenge. The pen that comes with this phone is much like the other Note phone pens, although this one allows you to control the phone from a distance...that is another learning curve. Meanwhile, the Note 10 + works very well with my Fitbit, Square, and other devices. Overall, the Note 10 + is what I expected it to be, a wonderful device that provides me with all the tools I need from a phone as well as a few extras. I would recommend this phone to anyone who requires a phone with these features.

    I would recommend this to a friend