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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 443 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2020 Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything, I love it a computer in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Camera i I a better then my wife’s iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device, great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality, great price, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast. Not much different from my note 9. Get it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, great note features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the built in screen protector. The camera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone i actually got two days on one charge

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Very fast and fun when mobile gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. 5g is way faster than 4g in my area.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome camera awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it easy to use long lasting batterie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a lovely phone, worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with a nice design. Also is very waterproof which takes a lot of worry off of my shoulders, and the pen is great for art. I had to get used to pulling down the screen to turn the phone off, rather than using the side buttons but it doesn’t take too long to adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, better than an iPhone. The stylus is really nice to have in the phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great to have. Has great camera and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, only had a month but enjoy it so much more than my 9+

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Not exactly an upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice screen. Wish it still had the micro SD card slot. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fricking AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic are super clear and the interface is super user friendly and the extra feature of being able to take a pic of your, lets say, grocery list and have it then be saved as a word doc is really cool as well.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is it doesn't come with earbuds and no aux jack

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it besides it doesn't come with earbuds and doesn't have aux port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best note ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone in any prospective. Had an awesome experience with the service and setting up everything. The best part was that it took less then a half hour from when I chose my phone till I walked out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Has a awesome camera. Would purchase again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Galaxy Note20 5G, not my favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 20 5G has some cool features like the stylus, but it's not been that user friendly. The speech recognition has been a nightmare. It has caused loads of frustration and judging from the searches I've done to try to remedy this problem, I'm not alone. I feel like I have to struggle through the Samsung settings to get to the app or functions I need to use. I have a Google Pixel 2XL and need to upgrade soon. I will be sticking with a Google Pixel phone. Although the Samsung seems to have some enticing features like the stylus and the camera, I much prefer the straight forward functionality of the Google Pixels. The price point of the Samsung is pretty high, too. I discovered that paying a lot for a phone doesn't give you the best experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, MelisssaM. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung