Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Angle. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Left. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Back. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 11. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 12. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 13. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 14. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 15. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 16. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 17. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 18. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Alt View 19. Samsung - Galaxy Note20 5G 128GB - Mystic Bronze.
  • Explore Game Pass on the Note 20 video 0 minutes 15 seconds

Samsung - Galaxy Note20 5G 128GB - Mystic Bronze (Verizon)

Model:
SM-N981UZNAVZW
SKU:
6422211
Highly rated by customers for:
Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 443 reviews

  • Green68

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, big upgrade for me, works even at my hunting in the middle of nowhere.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Note 20

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, fixed everything from note 9. Moved all buttons to right side.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Nice phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I had the note 5 for years and loved it, this one is definitely different

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Green (Verizon)

    I would recommend this to a friend

  • It's OK.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a note 9 to a note 20. I see no big difference. If anything I get worse service with this phone than with the note 9.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    No, I would not recommend this to a friend

  • Samsung Note 20 5 G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Note phones and keep going back to these. Love Samsung phones. Easy to use.

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Love the surround sound. Love the picture quality

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My son loves it. So far it's the best phone he ever had. Easy pick up.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Excellent Phone+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Note 20+. I went from a Note4 to the note20. Quite a difference!+q

    I would recommend this to a friend

  • Samsung Galaxy Note20 5G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone with great camera, and you can use the stylus pen for so many things!

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cell phones I have ever had works perfectly

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Note20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great deal. Had a note a long time ago and this has not disappointed.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • NicePhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is so happy! Crazy how best buy continue to beat Verizon in price.

    I would recommend this to a friend

  • so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had some updating issues. Kept requiring to be updated repeatedly, like several times a day. Issue has stopped now

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...I love it. I recommend it.I feel like I made a smart choice for me.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • A+ for SG Note 20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Samsung smart phone family. I researched this phone prior to purchase. It lived up to my research. Good but.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Fantastic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone and the best one I've ever had. Got a deal on it with Best Buy

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Galaxy Note 20

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, the Associate that helped me was wonderful and knowledgeable

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone. Except for the camera isn't near as good as the say it is! Other than that I would recommend the Samsung Note 20.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Love This Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Have had Samsung phones for several years with no issues.

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend

  • Huh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm glad I went back to android. Apple was getting more greedy by the

    This review is from Samsung - Galaxy Note20 5G 128GB - Mystic Gray (Verizon)

    I would recommend this to a friend
Page 17, Showing 321-340 of 443 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.