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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 443 reviews
  • Rated 5 out of 5 stars

    I can customize anything with the pen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To making GIFs and MEMEs or editing a photo the pen makes it all possible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Best buy had the best price. I have bought my replacement phones from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 20 is an Nice phone overall i really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help to replace Sim card. Phone then copied all my material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm forever a Samsung user, I won't my money on no other brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service From Chris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful when I bought my new phone. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service. Had to wait a while but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Very happy I went with this version over the ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough for my very non tech savvy husband. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far. Wish finger print scanner worked better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart phone. You can look things up, make phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an upgrade for this beautiful phone. I love the color green!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional with engaging and caring personality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the sweetspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smartphone. Does everything I need to for daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best price & great function. Very very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone - recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from Note9 - whats not to like?? got great deal on trade-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone. purchased when promotion was $400 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too different from last Note. Easy to use, like the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like the Notes. This seems to be right in line with all of the previous ones I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I only purchased it because I got a good deal.

    I would recommend this to a friend