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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 443 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, samsung all the way my mom loves hers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr nagy gohar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone and best place to buy your phones ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition from prior Samsung to this new model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a Note7, so far so good. I miss the curved edge on the screen but I'll get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say? It's a phone. And, it's green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, easy to use. Sleek, amazing display...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really great. However, i prefered the ergonomics of my s10+. But i have big hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Enjoy it very much. Use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    RUN AWAY FROM THIS GARBAGE - MAJOR FAIL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly? I miss my old Note5. This version is trying to do too much, and for no reason. Infuriating to get your thumbprint to open the phone up. S-Notes is now crap, now (really, it takes six steps to save a freaking note?? And your finger no longer works within the Note app? FAIL). There's more "features" (sic) that drive me freaking nuts, but trust me, this is simple garbage. I personally hate this phone, and I've had a few Notes over the last 10 years, and would consider myself a Supreme Note Knowledge King. Yes, it takes killer pictures, but other than that, I can't stand this phone. UGH.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is what you should expect from Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you should expect from Samsung. However, i bdlieve it could be a bit better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No talk about increasing the rate $$ per month? And the fake bonus? Poor sales program

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great user likes it couldnt be happier would be agian for my wife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Note20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. Wish you could add more expandable memory. But it works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Note

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a gift or personal use. Customer service was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the phone after 2 months, but was a good phone for that time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be cheaper.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a nice phone but not that much to it. First of all it does not like to get any kind of reception, even if I am next to a wifi router. Then the biggest problem is that there is no audio jack for headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Note 20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product. Some challenges with people hearing me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone still working on learning it.big change from my s8+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Over priced like all of them these days though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice SmartPhone, I'm happy and enjoy it too much.

    I would recommend this to a friend