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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Galaxy Note20 5G 128GB's camera quality, stylus functionality, and large screen size. Many appreciate the long battery life and fast 5G capabilities, finding the phone easy to use. However, some users miss the lack of a headphone jack and wish for greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 144 reviews
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Miss having Micro SD slot, but can live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas for my wife. She really seems to like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. preorder was horrible over week late.very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well made phone. Plue easy to see what's on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sales associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful associate; good product. Flexible with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new phone. Have always had android Samsung. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,I love it!! Its the best 2 date now! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for now after a 3 week trial no problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY, my GO To for phone options!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Great Value! A definite Win, Win!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at great price. Easy to use and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone so far. I love it and wish i had got it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsungs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung Note products- this is our 3rd one in a row

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter likes it. Price I got in Bestbuy is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great service. Best phone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Note8 and loved it. I am glad I waited for the Note20.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, creature of habit I always stay with samsung products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has horrible call quality, drops calls, connecting to wifi is not stable, sound quality is not the best. #1 what is HD calling? You can not change this setting. #2 what is volte1 calling system? You can not change this option either. I work from home and always in one location = the signal goes up in down from 3g to 5g. Sprint/ tmobile sucks. My Samsung s8 was more reliable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what we expected at all. Purchased for a Xmas present, and my husband was so disappointed. Nothing worked correctly. Best Buy, and the phone company couldn’t figure anything out. The refund process was a nightmare.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not an iphone hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Going to be a long 2 years! Voicemail doesnt work, bills dont match what was told by salesman

    No, I would not recommend this to a friend