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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,064 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung rocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Notes- they get better everything! The camera is OFF THE HOOK! I gave not learned how to use all the features yet. Just wish it wasn't so expensive....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply the best Note ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung really hit it out of the park with this Note 20 Ultra. From its 120 Hz screen to its graphics to its stellar camera setup. Its worth the $1299. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note Owner for Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy the features the Note 20 Ultra offers. I have been a Note series owner since the original Note was released In 2011. I use my stylus pen to the fullest, designing, taking pictures, changing my song playlist, etc. My experience purchasing this item at my local Best Buy was a pleasant one, and my rep made sure I walked out of the store with the device I came for. I wish the phone was slightly larger and offered in more colors; however, that is my opinion and has nothing to do with the service I received nor the product I bought. Looking forward to seeing what Samsung brings this fall 2021!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mystic Bronze Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Samsung out did themself again. I already have the Z Fold 2 and in mystic Bronze Matte. This Note is a solid made device and 5G is super fast . Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Note

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone. The Note 20 is jammed packed with awesome features. If your looking for a do it all phone then you have found it in the Note 20 Ultra5g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sale Ever for my Dream Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone almost two weeks now. I still get excited when I use my phone. I am and will continue to be a note user. I have appreciated and used my smartphone for more than call since my Note 5. Working away from the computer yet accessing many files on my phone has helped. Having an SD card slot is a life saver. I waited it out because the price wasn't right for either model yet with my business and teaching I would run out of space so needed the Ultra. Still tweeking some things and adjusting to the opposite side for buttons and pen. Yes, I need both hands to hold the phone to type.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sharp camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes sharp pictures. The S models have internal chargers which is a must for me so I can put the phone on a TYTL charging stand during conference calls. I'm enjoying having a pen but I am having trouble with the air gestures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the iPhone 11 max was on the fence about it so far I love the note 120hz screen is butter, great battery life and just way more customizable then a iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and love the stylus. Phone is smooth. After a while, I do feel the battery life gets a little shorter though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great phone. Excellent screen, snappy performance and nice pictures. Not the biggest fan of the curved edges, but maybe it will grow on me. Also the bronze looks closer to rose gold to me. Looks nice but not what I was expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpected Bitter sweetness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I recieve phone, the phone works as expected. Same features as my note 9 but with faster cpu and ram really helps in loading pages alot faster. The only issue i am having is, every time I use an app that uses video feed ( netflix, youtube, tubi,) I press home button while in operation and screen is un operatable touchscreen wise and flickers so bad, the letters are blurry and unable to touch screen. I manage to figure out, have to push back till it closes app, then have to use the button that closes app. If I am looking at youtube and push home button, unable to close app. With At times my son uses my phone and he has tendency to open numerous apps. I hope its something that is fixable with update. I NEVER had this issue on my previos phone (note 9). Hope it isn't defective phone and its only program issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first note. I am a big fan of Android and the features on the note really have a lot to offer. Also the camera is the best I have used on a cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S pen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the s pen and that is why I keep coming back to the note. Have tried several times to leave it behind and stick with my iPhone but the pen is a great feature. Apple needs to follow suit and allow Apple Pencil to work with iphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Note fan sense the 4. This one blows them away. Feels good, looks good, works great. Not sure why they wanted to move the buttons again but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Classy and mighty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is elegant and the camera is superb. It captures clear pictures especially when there is low lighting and at night. Am super thrilled with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best Phone for Video and Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of Samsung's finest Phones to date, camera quality is Outstanding, same with Video. The S-pen is fantastic and super responsive. I have owned many Samsung phones, but this is my first NOTE phone. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I have ever had

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It is fast with a beautiful display. Thumbprint lock is also very handy. Great size and charges in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Upgrade!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing phone/note. I had the Note10+ 5G previously and this blows that one out of the water. So much faster overall and is much more stable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    pretty good phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast...coming from a Note 9 there is a big difference in speed. Battery life is ok, its not an all day thing like Samsung claims...not even close....overall very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Note20 U

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, like a mini computer in hand. Like a notebook to note anything you want and follow up anything you want in terms of work and agenda.

    I would recommend this to a friend