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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,064 reviews
  • Rated 5 out of 5 stars

    Its Ultra awesone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still feeling it out and learning about all the things i can do with this amazing phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my phone for a day but so far I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got next day on my doorstep! Fast service and exactly what I ordered. Cheaper than from Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Note 20 Ultra is the best phone I have ever owned. I live everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 Ultra Worth Every Penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone I've ever purchased! I will never purchase a phone that isn't made by Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, this is the best phone ive had. Great version of samsung

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Note 20 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 8 & wished I hadn't but did a trade in & can't get my phone back. Have had problems with multi tasking in this phone, not as good of cell service with it like it might be searching for the nonexistent 5G service in my area & camera issues. Changed screen sensitivity & still have to tap like 5 times sometimes when taking pictures to get it to work. Even trying to do other apps etc times when i must tap & tap to get a response. Missed some great pictures yesterday because of it. First phone (yes had to return one already) would get condensation on camera, blurriness issues that even the sales folks witnessed & camera pictures aren't as good as Note 8. Also, ease of use of camera much better on Note 8. Yesterday was typing a long post on FB & phone did something weird & everything I took an hour to write disappeared as I was in the middle of typing & before I could post, grr. I am very familiar with Note phones so not operator errors. Owned several & been very happy with all of them except this one. Instead of an upgrade I feel like I ended up with a very expensive downgrade! What a major & costly disappointment! Would not recommend this phone & first time in years I thought I should have bought an iphone!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KKIM2, we regret to hear of your experience with this phone. We understand how frustrating this must be. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Bad Buz Samsung Best Buy. My last phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose a customer over a 5.00 item. So far phone seems okay. My issue albeit not big.... i they took.away the headphone or earbud jack and changed it to having to using one that is a usb c connection. AND did not include the new fangled type c earbuds after dropping 1250.00 on a new phone. Well i guess i should be wireless. Shame on me. Its bullshot.. change the port and take away the earbuds. I am sure i have 2 or 3.of.those new type c earbuds laying around here somewhere. Google says call samsung and they aend 1 for free. Ok fair enough. I can live with that. Well..... nope not doing that. Sorry. So do what you need to. Return the phone. They blamed best buy for not telling the customers. He has been getting calls about this. Bad PR. Bad.. make.a change to the end and take.away the gear. Not happy. Wont do a thing. If i cant return... will be my last samsung. Time to explore iPhone... pixel...etc. these companies get too big for.their own britches. Maybe they will throw one in if you spend 3000.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned. I've tried Apple, OnePlus, and Samsung is far superior than both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and love all the Note features. Wireless dex is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Very happy with my decision and love the matching ear buds as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Galaxy phone. Perfection. Couldn't ask for a better one. Thank you for making .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of The Line Smart Phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Phone! Beautiful and Clear Images! Easy to Set up,and Use. Wonderful Speakers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of new features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the new features. Not sure about the placement of the volume buttons being on the same side as the power button. Other than that I'm pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this purchase since I have owned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, exactly what i wanted and overall the best one out there

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice camera!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that this thing is slow and it always glitches all the time. Honestly the camera is the best thing about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any new phone it will take some adjustments. Love the size, style and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy note 20 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love phone seems screens are easier to crack than past galaxy notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smartphone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using Samsung products and this phone is one of their best one yet

    I would recommend this to a friend