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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,064 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Wow what an exciting phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the display's detail, brightness, resolution and photo real look. Smoothest action or feel ever navigating around apps, email and texting. Pen is so responsive and accurate. Really like the much larger screen making everything so much easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Solid phone, missing some features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this I had the Galaxy Note8. This phone has better battery life, more control over battery draining apps, and a much better camera. However some of the features from the note are missing. Examples the heart rate/ stress monitoring used be Samsung health have been removed and the altitude monitor either is missing or not compatible. Migration was easy with the Google tools.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung Note 20 Ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and this is no exception. There is so much to learn on this phone but the quality of samsung products is excellent, screen colors are very vivid, battery lasts all day, and the new rose gold color is beautiful! And got it while it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Toy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung Fan Girl and have gotten a lot of good use out of my handset and I always come to BB to get it given they discount during launch and you get a good trade-in on old devices versus getting $199 or less on year-old devices also saves the hassle of private trades. But back to my phone this thing is arguably the biggest power-house I have had yet and not many phones can compare to it camera-wise yet. Most manufacturers put moderate lenses for a person that loves carrying a powerful pocket camera and posting to social media sunsets and sunrises I have captured some of the best shots on this including the recent star of Bethlehem sightings during December of 2020. It also is one tough phone when you add a Zagg Screen protector and Otterbox Defender which more greatly cover the edges of the screen. If you want something simpler the Motorola and Pixel lines are better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note 20 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Take great pics day or night. The stylus writes smoothly. I am still getting to know all the bells and whistles. The only complaint I have right now is the accuracy of reading fingerprint. It seems that it didn't read the print more than it does

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very easy to use. I'm still learning about the various things this phone is capable of doing. The camera take great pictures and great video. There are a number of features that camera can do to enhance the quality of the pictures. The video game quality and speed is awesome. I'm not very tech savvy however I'm figuring out things about this phone with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned about 3 sets of Samsung notes, the last being Note 8 before this one. The camera has improved considerably more and i hope the touch pen doesn't break like the note 8. So far, i have enjoyed this phone. Battery is incredibly awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Note so far for me!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I've been reviewing Notes since back to the Notes and the Note 9 has been like many Note fans my favorite so far i think up till now. I like the bigger display, better speakers,slimmer bezels, better camera, better SPen, and of course 5G, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Could be better.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the Note 20. The price is a bit higher than the S21. My opinion is they would be both the same except for the camera and integrated pen. There is an improvement with the camera, smoother UI, better display, faster processor, and friendlier S-pen. I will keep it for now and hope for a newer version similar to the S21.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best phone. Again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, beautiful screen. Upgraded my Galaxy S8 Plus, and it doesn't disappoint. Display and ease of use that I have come to expect from samsung, and the note pen makes it easy to make notations on the screen. Will continue to buy samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Another awesome phone in the Note line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this short.....there are in depth reviews aplenty on this page. This is another great Samsung Note. Features, battery life, processor speed, design etc are all top quality as I have come to expect from Samsung Note line.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade from Note 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Note20 Ultra offers great performance in apps use, scrolling through screen is very smooth, and camera is great. Like the wide angle photo option along with incremental zoom. I do not utilize 5G yet as there is limited coverage in Phoenix Metro.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Everything is great, except for the battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the features of this phone. Cameras, screen and all the new features are great compared to the Note 9 I upgraded from. The one complaint I do have is the battery life. I find myself having to put this phone on the charger during the middle of the day for it to keep up with my usage. I could go a whole day without charging my Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not thT tech savvy, so I'm sure there are features I don't even use, but so far I'm enjoying the phone. The camera is amazing! I also like the size, though it is quite big for a phone! And course the look is very sleek. Only disappointment is the change for headphone plug in. That said, I'm awaiting the free pair from Samsung, so we will see!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Upgrading from S10 Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy S10 Plus I was happy with and decided to go with this phone. I use my phone mostly for entertainment and this screen size seemed perfect. I also like to take photos and the improvement is well worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, great camera. I love of how good the lighting is on the camera. My favorite Samsung phone. Great battery life last all day and the rapid charger, charges my phone in under 30 mins. Definitely recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung fan for sure. I upgraded from my Note 9 to the new Note 20 Ultra 5G and love it. The screen size is great, the S pen allows for needed functionality, no issues with the phone, and the color is great! Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good phone and excellent camera and video. I bought on sale but would highly recommend this phone. The S pen is an added bonus and there are so many functions this phone has that I haven't tried them all yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Samsung makes an excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd from the galaxy note series, and it is am excellent phone. It is light, fast, the battery lasts all day. Everything i was looking for. If you use a screen protector the fingerpeint scanner can be touchy, but this is usually corrected by wiping the screen or fingertip.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best mini tablet/phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this phone! Still get complements to this day. The photos are amazing and incomparable to any other phone. I can't live without the stylus!

    I would recommend this to a friend