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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,064 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great if you're a Dex user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything on the phone minus the battery life and the fact the S-Pen is now on the left side. Performance wise the phone is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Go ahead and get it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good phone. Not much difference between this and even the Note 9 really but it is very smooth and worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Price and function are good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested several days and I like it. Also I get other rewards as well. So everything looks good for next several years without a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ahead of the curve, Let people say what they want but 120 refresh rate and reverse charging is a must in today’s world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been team iPhone for several years but I wanted something different. I do not regret the switch one bit. This phone is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung Note20 Ultra 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved all of the Samsung Note phones, and this is no exception. I have really enjoyed the larger screen and more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung phones are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung phone, This phone has a great camera. The features are fantastic. Overall buy the phone, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone... it did take some time to getting used to the Pen been on the other side. Extremely easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still new plus I'm still learning the phone but I love the response time feels good in my hands. The camera is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This device is amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. It takes some amazing photos that I can't come close to with my note9.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung finally!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! Does so much, i have to learn how to use a Samsung again. So glad to be back!! Expensive, but hopefully worth it. I don't want to change phones again for a long time!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great!!! Very snappy and responsive to the touch. The screen is amazing. The optics for the camera are second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, Horrible service by Verizon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into best buy around 4:45 on 08/21/2020 and left at 7:30 pm, 1 1/2 hours after the store had closed. Rep at Best Buy was helpful but unable to activate my new phone due to pin not working. We had the right pin, but he needed to call a Verizon to activate it for some reason. He called Verizon a little after 5 and there was an 18 minute wait. After 40 minutes of waiting, verizon hung up on us. We continued to try and reach them, were put on hold and hung up on more until around 7pm. Finally around 7pm a Verizon rep came on and fixed the issue. I got out of there at 7:30. Phone works great, best buy rep and managers were great as they stayed past their shifts to resolve issues, but service by Verizon sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note 20 ultra beast mode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do I need to say it's a note dope everything you want pen camera customization dope I definitely recommend this phone...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Blazing fast and the most amazing camera ever. Battery life could be better but its my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgrade was neccessary because of my job but I'm impressed with ease of use, durability and use of the pen features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Note 20 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Best note yet. Quick processor. Smooth transitioning. Screen will scratch easy, but thats all phones these days.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Galaxy Note 20 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smartphone ever the power of having a computer in your hand up to 1tb of storage in the palm of your hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Upgraded from my Note 9 and very happy. Battery life seems to be improved from previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Note Ever.......Great Upgrade from the NOTE 10...great features....large display......exclusive spen features......

    I would recommend this to a friend