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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,064 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great promotion! Great earbuds!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone....it's the BEST ONE YET!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase of Samsung Note 20 Ultra

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is quality and nice. However the facial recognition was lacking and I had to constantly use my finger. I found the pen to be difficult to use, and it was complicated. The texting did not have the same functionality as an iPhone. I did. It stay with this phone as I am used to an iPhone. The phone would be good for someone who is used to an android phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A bit disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I am seeing duplicate messaging. And I do know I have messaged. No notification "signal"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars only because 5g isn't available in my area. The phone has performed flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. I am a little disappointed with the battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello hello

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but FYI make sure you update all the apps before you get locked out of work apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, a few things I am not happy about with regards to functions but it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switch for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned videos still compressed when sending. Got iPhone after many years of android

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is not printing full pages. We will take it back for a replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The price is too high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone. But after using it for a few weeks. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing phone but I am afraid of damaging the phone camera that sticks out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for a few months but it cracked on me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Note

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate how they moved to stylist to the left side of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in Samsung family. Samsung can release more colors on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it that long, but quality is very good. Seals really good. Impressed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid but not a game changer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note8. Its is definitely a better phone in almost every way. I just don't see any of the updates as a game changer and could have held out for a later note. I was hoping that after 3+ years with the Note8, I would have been wowed by some new feature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Bamm80. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Hope they continue to make more Notes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be the last Note Samsung makes. Wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but if you've had a note 8,9,10, it's just more of the same.

    I would recommend this to a friend