Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,064 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It has so many features and it runs so smooth; seriously like having a computer in your pocket! Screen is huge and looks amazing; would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Large beautiful screen and perfect balance!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Beautiful large screen and perfect balance. Very powerful feature set too! Although well built, get a case because it's easy to drop and crack the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Once you own a Note, nothing else compares!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st.... The camera is AMAZING! The whole as a whole is so smooth and the charging time is great. I've owned only Notes since the Note 3. Another home run for the Galaxy Note Series.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Large-ness

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets just say my dad wants my phone! It's kewl, I've actually e en used the stylus. It's rather big for my hands but perfect for my husband's basketball palms! Lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all this bad boy can do but so far loving it. Takes incredible pictures and video and so far battery life is great too. Have always loved the note series of phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Fast, sleek and just the right size for me. The camera takes amazing pictures! I'm not a hi-tech person, but this phone is easy to use, very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the note 5. What a difference. Awesome battery life will last all day even streaming music for 10 hours. So many new features. Awesome camera. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Moved up to the Note

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -This phone takes great pictures. -The phone is big so I don't have to worry about hitting the wrong buttons. - I think the phone is to loud so I guess sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my Samsung Galaxy Note20 Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung phone. I love the camera and the battery life of my Note20 Ultra. It has a great camera that you can use during the day and at night with the night mode.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this huge phone. Been a fan of the Note series since the beginning. Huge upgrade over the Note 10, even tho I do miss the Aura Glow. This phone is fast and snappy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product. Good quality build

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace my Note 8. Response time is significantly faster and apps load much quicker. Screen resolution and display quality is also much better, brighter and clearer. Still learning about the new S pen features and abilities. Camera is also a big upgrade from old phone and have been testing out the different modes. Very pleased with photo image quality, resolution, color and especially in low lighting situations. I also like that I was able to add my micro SD card to expand the storage. Something many phones are now lacking. Phone price is a little steep and was someting to consider when upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy With My Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews and studied up on the latest phones before making this choice. I upgraded from a Galaxy S7. Hoping for the same longevity from this phone. Unlike many other reviews state, I have no problem with the fingerprint ID, and the camera is incredible. I am able to use the 20X zoom freehand and take terrific pictures. Have used the dark mode several times, remarkable. The response time and ease of use for dealing with large files, electronic signing, and large databases, ....... working well for my business. I have not figured out the pen yet, ..... working on it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing.. battery life is solid. Everything is done with ease love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's a very good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. I luv the pen part of it,you can sign your documents when people send you things that need your signature... The camera quality is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 9. Don't get me wrong I was very happy with it which made me hesitate on this one. My plan was to give the Note 20 ultra a chance and if I didn't like it return it, but after trying this phone it made me realize I was just settling and had gotten attached to my older phone. Very happy with the enhanced features. I love the phone and I definitely feel and notice the differences.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Note 20 5g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few phones that still has expandable memory. Fast and great phone . The cons are there is no headphone jack and they moved the volume buttons to the same side as the control button making one hand control awkward

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Note 20 Ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, a pretty great phone. Screen is amazing and it's super fast. My only complaint so far is that the fingerprint reader is not as reliable as my prior phone (the samsung's reader is in the screen, my prior phone's was on the back.)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Note series. The stylus is awesome. The camera is amazing. I can do ANYTHING on this phone. I feel like there's so much more to learn, too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Will not disappoint, amazing camera and features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Note 20 Ultra has been flawless. Purchased before my trip overseas, works very well. Camera is amazing, much better than anything else I've seen. The only downside is the price, $1,500 with tax and a normal case seems high.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    New phone!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Camera is definitely an upgrade from the S8 plus I previously had. I'm not used to the phone being so long but the full screen view is great.

    I would recommend this to a friend