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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 385 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Note20 Ultra 5G 128GB's camera quality, screen size, and battery life, with many praising its ease of use and the included S Pen. Positive feedback also highlights the phone's performance and sleek design, along with its 5G capabilities. However, some customers find the price to be high and express disappointment over the lack of a headphone jack. A few also mentioned challenges with phone activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 385 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Galaxy note line an this one doesn't disappoint. Great screen and the camera is awesome. The ability to add the SD card was a plus also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, service was fast and friendly, ordered online, switched everything out and was on my way home in less than 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Note 20 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love my new phone. Takes a little bit to learn all the new features, but I absolutely love it. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Switched over from iPhone after about 10 years. If you're considering switching would definitely recommend. Gonna be a learning curve but once you're past that its a solid phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! I'm a note fan, so I'm used to it. But for some reason, I have had to restart my phone twice today because it gets stuck. Not sure why, but other than that, love this note! Oh, and the battery is not as good as prior note phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome. Its the best note phone yet. Only draw back is when your background is black and surchargging the web it flickers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH THE POSSIBILITIES!!!!!!!!!! This phone is amazing the s-pen is truly a useful addition to a already great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, battery average like s9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, camera don't see big difference 108mp camera average not crisp Battery life is like any new phone ok, start using after 100 charge and within a few minutes already used up on 5 to 10% on just browsing nothing heavy like gaming etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever i prefer it to s21 arise because of memory card slot.ill take that over 100 times digital zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest store ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and sprint together unbelievable great line of products and amazing deals hands down best phones ever my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone. They did a really good job of transferring data and mdking sure I understood how to use my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of Samsung phones and this one did not disappoint! There are still things I am finding and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was OUTSTANDING! Had some issues with Sprint and transferring phone. Team was great through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but service sucks had to get a whole new phone sprint won't help ...still paying for a phone I can't use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note Ultra 5G Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really like the style and design of this phone and it was a Birthday gift to my little brother!! He loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung Galaxy person but I decided to try the Samsung Galaxy Note 20 Ultra and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect phone for multi tasking. Lpve how you can use the pen to take a group photo from a distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new cell phone is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my note is amazing very complete I am very happy with my new cell phone was a very good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Best Buy I got a better deal for purchasing my phone from them. And the service was on point!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 20 Ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, all the right features. Get a screen shield as the glass is not completely scratch-proof.

    I would recommend this to a friend
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