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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note20 Ultra 5G 512GB's camera quality, battery life, and S Pen functionality, citing improvements over previous models. Many appreciate the large screen and ample storage, finding the device useful for both productivity and media consumption. However, some users expressed disappointment over the lack of a headphone jack and the high price point. A few also mentioned minor issues with the button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 92 reviews
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Nice phone with great functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Note 20 Ultra is a very good phone. It's fast and has good battery life. S-Pen is useful for many things. Would like if the pen was back on the other side like previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product. Better camera, more storage, and 5g capable. The note series is always the best!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Note So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Note user since the second generation. I have always preferred the flagship of their line. After years of developing and perfecting, it appears at the onset, this phone will be the best. I have only had the phone for less than 23 hours. However so far so good. The paper specs indicate I should be satisfied. Only time will tell. The camera is exceptional. In conclusion I have the S20 Ultra and I would say this phone represents one thing. All the issues have been resolved in this Note. So it basically is a sleeker, flatter S20 Ultra with a pen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Fantastic phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's big, but I don't mind because it's also fast and does everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with fast processor and beautiful screen. Excellent functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone and love it. Love the screen size and the pictures. Would recommend if you like samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Get the Note20 Ultra 5G!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Fast, will be one of the first Samsung phones to get Android 11. Camera is incredible!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this pocket laptop. Beautiful screen. Very durable. Super fast. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen. It doesn't have s plug for you ear buds. You can use wireless ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Nore 20 Ultra Black 512

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Takes great pictures. Down side I personally dont like the buttons on the right side. Im right handed and the pen. Its what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera. I like the stylus pen option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to yellowstone and was amazed with the video and pictures I was able to make with it with out using a gimbal for stabilization or changing lenses like a camera. Yes i realize it will not beat a dedicated DSLR or film camera in every aspect but for what you can do with light weight its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HULK SMASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is absolutely amazing, battery life is the big pull for me in such a power house phone. Its not super flashy as a note from 2020 should be I feel but the ingredients for this phone make it a keeper for atleast 3 years for me. If nothing goes to awry lol.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung Note phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to a regular Samsung phone never mind an Apple iPhone. The Galaxy Note is the flag ship of cells phone. When you upgrade when new comes come out you can trade at Bestbuy for a good deal! I received $650.00 for my last note phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few things to get used to that are different from Note phones that I've had in the past, but overall very pleased with it. Only thing I'm not that fond of is unlocking the phone on the screen as opposed to a sensor on the back of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera, Fast Response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Note 10, this phone is not a huge upgrade, but the camera is stellar. The 120 hz screen, I can't really tell how much better the response is. Sucks that they chose 128 and then 512. I would prefer 256gb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything that they say it is. Crisp and clear screen, fast transition from screen to screen. Excellent camera. Haven't messed with the settings too much but great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very fast and Awesome camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Note 20 Ultra has been great. Though the price is a bit hard to take. I upgraded from the Note 9 and it was a big jump in performance and the quality of the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The words... LOVE THIS PHONE! SO MUCH FASTER, and it's a prefect size for my everyday uses! Prefect recommendation, thanks, mobile!

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    The Best phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy Note 20 ultra is the Best Phone of 2020 This phone has awesome performance The display is top notch and S pen is better than ever

    I would recommend this to a friend