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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 797 reviews

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97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Galaxy Note5's camera quality, screen size, and ease of use. Many appreciate the stylus and S Pen features for writing and navigation. However, some users express disappointment over the lack of an SD card slot and limited storage options. Concerns were also raised regarding the phone's tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 797 reviews
  • Rated 5 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my phone so far. I have yet to explore more with the phone's capabilities to see what all it can do. I'm very satisfied with my mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    High quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my wife's S4 Galaxy. She absolutely loves this phone especially when taking family photos. The camera is amazing!! Only con we have noticed so far is how large the phone really is. It is as big as a mini tablet but not always a bad thing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not being so sure about the size of the phone I ended up getting it and really love it. I love how big the screen is and the ease and speed of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung Note 5. I upgraded from the Note 4 which seemed a bit clunky to me. The Note 5 works seamlessly and I have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Note 2 user before, and came back to Note 5. Faster and great screen. Also got the wireless charging pad when I registered my credit card to Samsung Pay. Really convenient to use wireless charging pad. Samsung Pay is really good. Whenever I use it, I got the notification, which is very useful to keep track of my usage and help preventing fraud. Really satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her Note 5. We are a family of Galaxy nuts and this is one of the best made. She says it is very easy to operate and fun to play games

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Smartphone - Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade from a note 4. LOVE the wireless charging and the new look at feel. The phone is FAST. Best Buy was wonderful with the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really like the new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Note 2. I especially like the fact I can charge it on a charging pad. Excellent camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the phone, hate the size limit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Looks, great, sounds great, super screen, nice camera, clear voice signals.... The only thing we hate is the limited space options.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a 3 to this is a big step. This is purely the better phone and lightweight too. Stylus is great as always and the best deals are at best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy Note 5. I'm still playing with it, learning all the things it can do. I love the size, I can do so much more with the large screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not had the phone long enough to say much more. I don't care for the slick glass back but it is beautiful. Coming from a note 1 it's a big leap. Sales manager Steve made the deal possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Phone for a Multitasker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I walked into Best Buy to purchase a phone I had no idea which phone I was going to purchase. So glad I chose the Samsung Galaxy Note 5. What a great phone if you're a busy Mom who needs to make appointments on the go; or if you are Retired and still lead an active lifestyle. Simply detach the SPen from the phone and jot that note or make that appointment on your phone without having to flip to another screen first!! I so love this phone and so will you. One of the Best purchases I've ever made. Thanks Samsung Galaxy you have made my life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    All around great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a Samsung Galaxy S5 and let me tell you... the note 5 has me by a landslide. Looks great, Feels great, and is fast and runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to Samsung from an HTC (family and friends switched years ago). Now I am loving the reliability and power of the Note 5. Perfect for someone who likes gaming, videos on the go, multi tasking, and ease of use-plus the camera is one of the best out there. Also, it's sturdy - I've dropped it a couple times and it's still like brand new. Gotta love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good pocket computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost too big to fit in my media pocket, but very nice unit with all the features I need, hopefully for the rest of my life at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone. I wish I would have went with Verizon though. AT&T does not have the coverage. All my friends Verizon phones were getting text messages Saturday on our hike, not AT&T or T-Mobile. But my phone took great pics!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great overall phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is terrific, great apps and connectivity. Great phone even though I upgraded from the Samsung Galaxy Mega that I loved! No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's just been a great phone and the pictures it can take are better then my older camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use, great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I both like our Galaxy Notes. It has a great camera, but the note feature was the feature that set it apart from the rest.

    I would recommend this to a friend