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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,924 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great phone for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and stylus for business large screen and fast. Samsung has some great apps just for this

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed. The S Pen is wonderful. Camera works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter on a recent upgrade. She is very happy with stylus function and the on screen drawing. We switched from iphones, and it was nice not having to set up, and deal with the whole i-tunes account.. especially since iTunes constantly required me to "verify" my credit card number (and then allowed me to remove it) for her to download any free app. The only thing I am not crazy about it that android or Samsung does not appear to have any standardized parental control or "safe" surfing features on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, nice phone and really great for e-mail. Battery last a full day with heavy use which is important.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Just as expected as a Samsung user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen resolution, Camera and OS. honestly the only reason for not giving it 5 stars is they dropped the IR feature in this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Twin phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like ease of use and ability to sync all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone and awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone or has great battery life and better reception than my old s4 don't worry about the non removal battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I especially like the note pen - it is so convenient to write notes on things to do or buy. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone - I Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Large screen. Responsive. Love the note feature where I can write on the screen. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many features that I love about my phone but the CAMERA is just AMAZING. I feel like a professional when I use it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Good phone, but not spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a decent phone and like a large screen, this is a good choice. One thing that you must get used to is using the S Pen, as the phone is designed around it. Yes, you can use your finger, but over time, I learned that some of my annoyances (can't reach entire screen using one hand, precision of some buttons, etc.) are solved using the S Pen. That means you have to either 1) be using both hands or 2) use the phone while it is laying on something. This is not a one-hand use phone. Being able to quickly jot down notes is very convenient. Unfortunately, I've recently had issues with being unable to hear the person on the other end of a call and the other person being unable to hear me (regardless of which person dialed) for a few seconds at the beginning of each call. I thought it my be a provider issue until I turned off the phone for a while and the issue stopped after turning it back on. Also, the phone occasionally gets warm (even when not charging or on a call), but that's very rare. Overall, an okay phone. I miss some of the features I enjoyed with Moto and, of the new features enabled with the S Pen, I only utilize one or two. You know the size of the phone, so that's up to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the s-pen. Only issue is that the S-Pen came out too easy when the phone was dropped. I lost it within the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera - overall impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Note 3. Was always disappointed in the camera especially and performance sometimes. This fixes everything. Thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product it looks amazingly sleek and with the functional stylist allows me to use it for work and great on pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit. I was anxious to purchase the new Samsung Note 5. So, when it came out, I went to my nearest Best Buy to buy it. However, they were so popular, I didn't get the color I wanted. But, it really didn't matter to me because either color, they still function the same. After I bought it, I wasn't disappointed. With the help of the Best Buy, they transferred my services to my new phone. The phone itself works great! I couldn't be more satisfied with my new phone and Best Buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung's flagship phone for a reason!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Beautiful screen and solid construction - Great phone and networking capabilities - Easy data transfer with Smart Switch

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 5 is an incredible phone. It's fast has the best camera, and the display is to die for. I love mine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone for Moms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my brain, entertainment, and life saver. Love the screen size, too. Large but still fits in my back pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone has all the features i want and then some i like that you can write yourself reminders for the important things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she loves it. She loves the fact that it has a stylus.

    I would recommend this to a friend