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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,924 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features, in particular the notes feature. Great product. The camera is of great quality and easy to use. I would recommend it to anyone. I am enjoying learning all it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung smart phone is just great. Terrific resolution and sound quality. The wifi connection length from the router is much better than previous smart phones I have owned. It has tons of capabilities available to use or great at simply making calls and getting on the internet. Expensive but a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Product works perfectly so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light phone. The phone works fast but just wish it was able to hold memory card.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful phone, but don't like the glass back, and the non ability of upgrading storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note 5 It's a great phone Beautiful display and very slick look Good job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from HTC to Samsung. I am not sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a Samsung Galaxy S3 for work , but I didn't like it. My personal phone was a HTC DNA, which I loved. When Best Buy offered $200 gift card to upgrade, I started researching the Samsung product line and landed on the Note 5. Great decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Phone! Camera is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an excellent product and has a ton of features to learn about and utilize!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S4 to the Note 5. I love this phone! The screen is so clear and easy to see. I received a pair of VR goggles free when I bought the phone. I highly recommend those too. It's not a phone, it's a entertainment experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Note 5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Note 3 & decided to upgrade because Best Buy was having a sweet sale on Black Friday. Employees were so helpful & got all the info from my Note 3 transferred to my new Note 5. Great phone & will be staying with the Note from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The camera and screen is amazing. I also like the wireless charging option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 good smart phones. The Note 5 is way better than the others! Easier to use and does so many things. Quicker and smoother. Goes to a full charge in an hour. Can't say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean a phone is a phone. I often don't really see the difference in one form the next. I am not very technology smart so this is more of a review for the plain jane's of America. The phone runs smoothy. Had no problems. Is bigger than most phones so remember this when you stick it in your pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone and apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice compact design. Cool feature to mark up screens with notes and save.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone thus far, and its BIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone (galaxy 4s) basically ran out of memory, so it would not take any updates. By 14 months, it was kaput. I got this galaxy note 5 in November 2015, and thus far, its been great. It is a BIG phone, a real "handful" which I like because I don't use a tablet. It has 32G, so should have plenty of memory. I like the stylus but to be honest, I don't use it that much, except for quick notes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for what I need to do. Slightly smaller than my old phone which is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great color for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is great. Color on images is super. Have attended a Samsung class at BB and will attend more as it was helpful and the phone can do many things! Some of the more mundane tasks are actually intuitive and you can use some of your prior Galaxy knowledge to get started with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone, good size and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's an upgrade from my old one and I just love the size because I can read the screen. It takes much better photos than my last one, and the overall feel is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Note 5. I'm glad that I didn't get the Note 4. The only issues I have with the 5 is that i like being able to add my own memory and remove my battery. If i remove my battery, then you can track me. That option is now gone so, Samsung and Big Brother are always watching and monitoring. Also, my stylus broke within the first 30 days and I barely use it. Otherwise, it's a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my wife and she can actually use it and loves the features on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone with Excellent Camera Lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with good voice, camera and very handy. Worth value for money.

    I would recommend this to a friend