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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,924 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from note 4 to the note 5 and what a difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You'll love the pen!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love the pen!!! The size is not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life nice feature very good buy it ok

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice phone and big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen, no need for glasses here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use with lots of great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Note 4, and updating to this phone was a no-brainer. The images are great and the stylus is easy to use; and functionality great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phone, best buy was running a special on this phone. Works well and the pen adds flavor to sending mail or writing on pics to send. Only complaint is phone doesn't charge on the wireless pad because of software issues. Hope it is fixed soon.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know that the phone didn't have an SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone w/Outstanding camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and stable with a great camera, stylus and all usual pros and cons of Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    FIRST TIME iPHONE USER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM 70YRS OLD AND THIS IS MY FIRST TIME USING A iPhone. I FIND MY NOTE5 EASY TO USE AND IT TAKES GREAT PICTURES. I WISH IT WOULD CHARGE A LITTLE FASTER IN MY CAR BUT ALL IN ALL I LIKE MY PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly with features that help and don't just take up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BestBuy to look at getting the Samsung Note5..I told the sales rep i had 20 Minutes to Purchase the phone because my wife was waiting in car..So he said it can be done and it was..Very Happy shopping at BestBuys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Note so far. I was skeptical at first about the loss of the sd slot and removable battery but trust me you can learn to live without them. The specs are beastly and the dumbed down touch wiz is perfect. Note 5 is the way to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok device. Little rushed to market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps it was rushed, perhaps it is android 5.1.1, but lots of stutter switching between apps and turningthe screen back on. Samsung has been taking what has made the note and galaxy series great out of the product. Last cycle it was water and dust resistance. For the note, pulled the ir blaster out. Overall, just an annoyance, I mean, we really don't need an ir blaster, but it's a nice touch to stand out from theach crowd.we don't need an iP rating on our devices. Scratch that, yes we do. We want a Samsung device, not an iPhone wanna be and this device is praying to the heavens to be an Iphone. Next gen, please get rid of the glass back and give me back SD and a removable battery. Fix the wireless charging. It messes up battery stats. I used it to begin with, and the phone would last half a day. Wiped stats and used wall charger, I last a little over a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone that comes with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 lines from VZ since 2010. Ive bought all 6 phones from Best Buy. Last four were Samsungs. Never had any issues. My current is a note 5 i got for $50. The best phones out there and i highly recomend them from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great larger/clearer screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger device. Not sure if I did not use the camera properly, but the photos at night did not come out the same, i.e. not as crystal clear, as my Samsung S4. Can't wait to take a class and learn to use the stylus pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality and amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality I have seen in a phone yet. Great feeling in the hand. Screen is top notch and camera to write home about. I haven't taken a bad picture yet. It all runs smooth haven't had lag that I used to see in other samsungs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone to Samsung. One of the best decisions I have made. It didn't take me long to learn the many options available. When I look at my iPhone I wonder how I used such a small phone and actually liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Note 2. So happy everything transferred so easily. Runs great, looks beautiful and so happy with the quick charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, battery life not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and features but the battery goes pretty fast when used heavily (which is the only way I do use it). Going to try the wireless charging pad to see how fast it recharges but so far the battery life is a big issue for me. I'm on the go and can't have my phone plugged in for half the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, but the sales representative screwed our billing and I was getting double charged for everything. Be cautious of what they do, because it could end up being way more expensive than it needs to be.

    I would recommend this to a friend