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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,924 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features, large clear screen, HD audio, great cameran

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I absolutely LOVE it!! Only downside is...it is very lage and it is hard to type one handed for people with smaller hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an upgrade from a note 4. We found the phone to be electronically up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Note 3 to Note 5. Love this phone! Thought about the Edge but the Note is just great for all your needs and everyday life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone. It is so easy to use. The Samsung associates at Best Buy answered all my questions and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these because they are such a great product. Easy to use and there is a Samsung representative right in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things that go on with this phone.. By the time I figure out all the bells and whistles something new will come out. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remarkably improved phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Note 2 to the Note 5. I was behind in technology and am simply amazed at all the improvements to the Note 5. I love this phone - and have learned little of what it can do. Perfect for travel and ease of reading, amazing camera capability, and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of friends often said that they are afraid of changing OS to Android but please try it. I love it. Especially with this Note 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung phone, loved them all s3, s5, now note 5. talked my wife into a note 4 to replace her iphone and she loves in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a Samsung 4 that was dropped and damaged. Great value at Best Buy. Phone is excellent replacement

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Miss my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based upon the fact that I was told it had a better camera than the iPhone but after having this phone for a month I am left wishing that I didn't make the switch. I have been having trouble with the wifi connecting and then disconnecting no matter what wifi network I am on. Also just to eprint I had to download an additional app that was not required with my iphone. As soon as this phone is paid for on my edge plan I will be back to my iPhone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Note 4 and was very happy with everything it done. The Note 5 has some changes that don't let me do some of the things that are important to me. Overall it is still a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, so clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the service was awesome at Edwardsville IL. Best Buy! Friendly and informative. Thank you so much! I love the Note 5!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be signing up for a class to learn all this phone can do. Not that I'll ever need it all. I'm very happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of those product that is good to have and not need, then need and not have. I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great screen, great camera, and looks awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works very well, when working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you have a problem, PLEASE BUY Insurance before you buy!!! the cost of repair is astronomical!!!! Buy ahead of time because the glass will cost you $$$$. This product has to evolve to people. You, (Samsung) cannot offer the options and charge an arm and a leg for repair!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    needed a change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched from the iPhone to a Samsung Galaxy and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best smart phone in the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures. Excellent apps. Great speed.

    No, I would not recommend this to a friend