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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,924 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Size is great for viewing and keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy it again. Have no problem with size, easy to handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, the stylus stores and uses very easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with phone or service provided by Best b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone Middle of December 2015 and Im already having trouble with the phone. Won't read sim card even after went to get new sim card. Phone always restarts. It's a hastle. Then I went to change since I had bought insurance through geek squad and that in itself was stressful nobody could help me. Finally one best buy employee help me after speaking with store manager. But why does it have to take a manager involve to get things done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and got a killer deal with BestBuy. From this day forth I will only buy from Best Buy in reference to cell phones and tablets. The phone itself it fantastic. Great for seniors who cannot see well it comes with a magnified option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so far it's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 3 before. Thought I'd try the note 5 because of my success using my old note 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 5 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 5 is the fastest phone I have had by far I have had every note and countless others. Only suggestion is for everyone to read the user guides there are a lot of neat things this phone can do if you read into it that makes things so easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    starting to lose battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery for about 2 weeks. Slowly starting to fade. Should've gotten the turbo 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much like the Note 4, with a few extra features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone by Samsung. I love the interface and Spen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mini tablet, big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a HUGE fan of Samsung. With that being said I just found out if you lose the stylus, the phone has to be shipped back to Samsung for it to be replaced. Not at all happy with this being that i found this out a month after the purchase. That info would have been helpful in the price point. If this major problem could have been avoided by a simple "buy a new one" at the store it would definitely merit 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third phone in the Note series. It is again a good product from Samsung. I'm glad the internal memory is fairly large, at least compared to my wife's iPhone, because they removed the memory card option this go around :(.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone in the world but worse battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I bought it, quick rechargeable phone. However battery are unexpected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Freezes and is slow at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok but at times is slow and freezes. At times pen doesn't work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product has held out given the extensive use I make of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome phone It upgraded as soon as I turned it on now it has all the Note 7 software works great love the stylus pen and with a good case and a screen protector this phone should last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent device. only replaced by the next generation. but if you don't want to spend on the next generation this model still fills the role.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks, I now have an irritating virus that I can't shake.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful phone...but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly excited to purchase this phone. The S Pen is a nice feature and phone has a lot of potential. Unfortunately, I returned the phone due to poor battery life. Perhaps I just purchased one with a defective battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking the advise from the awsome and knowledgeable employees at my store that this honey would suit my needs I bought the note5. Awsome ph totally happy with it and still learning all I do with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things I can't find My email addresses won't sync

    I would recommend this to a friend