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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1527 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note5's camera quality, screen size, ease of use, and stylus, with many praising its features and design. The S Pen and ample memory also received favorable feedback. However, customers are negative about the lack of expandable storage and the absence of an IR blaster. Many users expressed a desire for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,527 reviews
  • Rated 4 out of 5 stars

    Three steps forward, two steps back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 5 replaced my year old Nexus 5. The first thing that stuck me was how much I hated touch-wiz, and how much preloaded software came with the device. Fortunately the process for changing launchers, and disabling the bloatware was simple enough. I also found the keyboard and the phone app to be terrible, but the joy android is you can replace these apps. The hardware is solid and the S-pen is a lot more useful than I expected. Fast charge is awesome and I'm glad to still have wireless charging. Wifi file transfer speeds are better than my N5 provided. I wish the micro SD card was available same with the IR blaster. I find the touch screen to be over sensitive but the display is amazing. Overall I am happy with this phone. I hope I'll be saying the same thing in another 10 months. Software updates will likely be the key to my lasting happiness.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 5 has nice design, battery life is terrific. I love that it comes with stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is big itself, screen is a nice size. There areva few features I would have liked to see it donthat it does not. Overall has alot to offer, easy to figure out. Stylus is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    2 Samsung Galaxy Note for my wife and I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its very clear its like looking at a smart TV screen so far a very happy with the phone and the service at Best Buy phone department Matthew was very kind and courteous ,also the Samsung representative Ross was very very helpful store #571

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 5 out of 5 stars

    Samsung is dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is a Samsung house. They provide a reliable products. I love the phone except 2 flaws. The pen can go in wrong way and not come back out. Also the SD card is not upgradeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got this phone. I like android and this is the king of them all.So many features i figure out daily. Camera is incredible. Pictures come out so amazing. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying the phone. It has new features that my Galaxy S5 did not so I'm glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pictures are great... like the setup too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the data transfered from my note 3 to the note 5. I like the screen look better too. Setting ringtone and alarms was a lot easier. Over all i think it is very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S4 and really happy with speed and options with the Note 5. It is a little bigger than what I am used to using but that would be the only minor negative I could put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Its totally a business phone and very useful for any level of professional. The S Pen is amazing and really helps you in doing things faster and more accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Phone is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 5 however I didn't really know that I use up 32g like nothing. The sales person told me or would take awhile to fill up but I guess not for me. So now I must learn to download my pics to a thumb drive and to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all our phones here! Best Buy has the best price and this Note 5 does everything you need to keep connected, organized and truly mobile. Great look, feel and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Overall, a really good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how this phone is easy to use, I like how the stylus seems to lock itself in place, I do miss having the expandable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. this phone has so much going on, that I have yet so still figure out all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my galaxy note!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that I bought this phone I love the size of the screen. I've had the phone for a couple months and now with no issues whatsoever. Supet happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    lots of great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of the pen. Also the clarity of the camera. The size its not too big allows for one hand usage for texting and swiping. I am very happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new phone .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to family and friends easy to use and looks great the best upgrade I made.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung Galaxy s3 and just updated to the note ,has the same feel like a galaxy with better flow and speed of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    i love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the camera, I am still getting use to the phone as it is bigger than what im use to. I have had times where the screen has frozen which is weird because the phone is new, but I still enjoy the phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera on the my new Note 5. I miss all the added features on the calendar.

    I would recommend this to a friend