Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1527 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note5's camera quality, screen size, ease of use, and stylus, with many praising its features and design. The S Pen and ample memory also received favorable feedback. However, customers are negative about the lack of expandable storage and the absence of an IR blaster. Many users expressed a desire for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,527 reviews
  • Cons mentioned:
    Memory, Wireless charging

    Rated 1 out of 5 stars

    Definitely not an upgrade from my Note 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed that Galaxys have switched to nonremoveable memory chips. Also very upset that the Note 5 is not only not compatible with the Samsung 11 pin MHL adapter from my Note 2 but that there is no MHL adapter at all made for the note 5 which I found out too late to return my note 5. The low amount of memory makes it a pain to transfer and store to my private offline database. (I do not trust any online data storage for security). Also the increase of expense for wireless charging that gives the Note 5 low connectivity when a protective case is added to it. I also see that screen mirroring has been removed except for music and audio feed. All in all I am extremely dissatisfied with it but now I am stuck in a 2 year contract till my next upgrade because I promised my Note 2 to my brother and could note welch on the promise. Also I chose the Note version over the other options because I enjoyed the S note app to do alot of personal writting while I am on the go. The Note 2's S-note showed your text or graphic on its cover page display which made my files easy to locate. In the Note 5's S-note the cover page is a blank color only which means you have ro open each file in order to visually recognize it without a memorable name..All in all its a phone just like the earlier note versions but I feel it is a huge let down. And far less versatile than older versions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for android lovers. I wonder why they do not have a way to have replacement batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my Note 5! Very nice camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I waited to get this great new phone! With the deal Best Buy offered I didn't think twice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality Samsung product. Had no problems with phone, battery charging exceptionally fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung junkie. I have had every last Samsung Note that has hit the floor and it won't stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has held up very well! I am satisfied with the quality and functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is the best Samsung product so far. This phone feels great in hand has awesome feautures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is one of the best so far. I would recommend my friends to only purchase from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for my wife's home business, she has been a fan of the note since her Note 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love is my phone it was the best kind of upset we couldnt do the49.99 n had to do the easy pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone dont know everything about it yet but im learning everyday something new.love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the New Note 5. It is awesome. Upgraded from a S4. My only complaint is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, excellent camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a galaxy android fan! I had yhe note 3 and i think the note will always be my 1st choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone i ever had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service experience. I will definitely recommend it to all my family and friends .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone, room for improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I defected from the iPhone to the Samsung because I basically got paid to buy this phone. It's large, the pictures are great. There is a huge native storage capacity as well. Samsung is catching up to Apple in the intercompatibility of phones, tablets, watches etc.. But I've been slow to buy other Samsung products, even though they're great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to use. Much happier with Android over Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal with helpful associates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy shopping at Best Buy because there are always helpful people for my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cool new and useful features. Little thicker than i would like and would also like to have seen the replaceable battery come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW NOTE 5! I only upgrade every other new phone, and it was well worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like having a notebook at all times I'm becoming paperless with the help of this tool!

    I would recommend this to a friend