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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1527 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note5's camera quality, screen size, ease of use, and stylus, with many praising its features and design. The S Pen and ample memory also received favorable feedback. However, customers are negative about the lack of expandable storage and the absence of an IR blaster. Many users expressed a desire for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,527 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has a bigger screen so i can stream movies on and get high lights. Of the baseball games.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Most awesome phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a note 4 but this phone is the most awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love all the extra features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stylist that comes with my phone is so nice and convinent

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Note 2 to the Note 5. So far, no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great phone Need more features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone for my teenage son, but for myself... I would need a memory card, and more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone and Notepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone does all I need and more. Has a very good camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to switch from iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many notifications, not able to group message like iphone. Difficult to switch from iphone so went back to iphone. Loved the swype texting

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Enjoying the phone not happy with customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new galaxy note 5 which is actually a gift for my dad. I went during the $200 best buy gift card with a trade in promotion. The rep told me I had 2 weeks to trade my phone in since I didn't have my phone I was planning on trading in with me. I went back a week later and was told the promotion ended and nothing could be done since the rep gave me the wrong info. I will more than likely not do another trade in through best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 5 is awesome! The camera is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upgrade; has a few new features and cool design

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone... love the big screen and the gold color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, like the feature to write on pictures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen just went black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second phone that i had purchased from best buy with sprint as the carrier this phone also has problems with the key pad and pin pads on applications also you could not set up a security passcode as per the phone would lock you out of the phone same problem as the first samsung note 5 that i purchased on the same plan also the screen went black and will not turn back on the phone was never dropped and was cased at all times this was a terrible buy that i would never recommend i have tried to reach out the sprint best buy and samsung and keep getting the run around from them they do not stand behind the products they sell what a shame do not buy this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the note 3 for past 2 years. This is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new phone, easy to get to info I need quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to learn and get use very quickly....

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great aps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is big enough to see better quality pic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone !!! I am very happy I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last phone to increase or add memory stick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love the stylus and it's really useful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone for everything!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen n all the features that it has

    I would recommend this to a friend