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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1527 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note5's camera quality, screen size, ease of use, and stylus, with many praising its features and design. The S Pen and ample memory also received favorable feedback. However, customers are negative about the lack of expandable storage and the absence of an IR blaster. Many users expressed a desire for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,527 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Its fast. Has some cool features im still figuring out

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It is easy to use. And easy to take notes. Great pics.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great .The representatives were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Samsung note 5 phones. Speedy, right size and priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera.screen etc better then iphone 6 plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try this phone much better then IPhone 6 plus.better camera and 4ram. Screen quality fast prosser. Changed nice back edge grip. Wireless charging with free charging pad. Better price with 32gb. They starting $300 with 16 gb and 1 ram. Best of this year phone.Try much better than iPhone 6 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    HUGE disappointment from my Note 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I passed on the Note 4 because it was too soon. I love my note 3 so I was excited when the 5 came out. I was so disappointed. Despite the sales associate telling me it had a faster processor, this phone was considerably slower even on wifi. I couldn't figure out how to turn off the 4g to conserve battery life and speed it up (sprint 4g is still limited for some reason in SAN FRANCISCO! Works good in suburban areas though). Not only was the phone considerably slower than my Note 3 but the battery life was DISMAL. Even after closing all my apps after every use I had a low battery by 5pm and it would turn off by 6:30 if I didn't charge it. my day starts at 6am. With my note 3 depending on how much I use it I can go all day without hearing a low battery alert at all. I love the android platform but Samsung is making the new note more like an iPhone - I hate iPhones. the app icons look more like an iPhone and I hated that the phone is sealed now so no more memory card slot to expand the memory - you get what the phone comes with or start paying for cloud services I imagine. I ended up returning this phone. my Note 3 still works and looks good. Samsung, this was a FAIL.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and easy to use, even if your new to using a smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    New feel is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones. The new design is easier to hold and the screen is awesome. I dont like that the battery is no longer accessible or you cant add storage with an sd card. Other then thats the phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great mutifunction phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great. Camera is amazing. Way different from my old Note 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first for buying a samsung because i have always had an iPhone, but I loved the Samsung Galaxy Note 5. It's great to use at work and i like the pen that comes with it, which makes it easier to write notes and other things that i need to remember. Also, when i bought the phone, the customer service was great at my local Best Buy, so thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone. Lots of things to make me happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 5 runs very fast. The pen is awesome. I wouls purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and very fast. The camera is accurate and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I've only had Samsung phones and never had any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes good pictures and a great screen and also big. Great for people that use email and phone for work a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been missing out all these on how great the Note series is. I love my phone. It's huge but handy and has all the features I need plus more. Better picture quality and heart rate monitor is pretty cool too. The only drawbacks are the inability to add external memory and the feature to surf the Internet while on the phone. Overall it's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy Note 5 is great! It is fast, reliable, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Note5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to read fits my needs plus extra. Great camera too.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Note 5, the hardware is impressive however disappointed in Samsung for removing the micro SD slot for additional storage capacity. Please don't try to be Apple be more ..... not less.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, can see it very well. Very easy to learn and use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Picture perfect display. The auto brightness can be a bit funky in certain lighting situations but it works good. Pictures taken woth the camera are awesome and the video camera has a slowmo and fastmo functions and the slowmo is awesome. I videoed a bird flying and you could see them flapping when to the human eye it's almost to fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade over my old phone. Its fast and very easy to use.

    I would recommend this to a friend