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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,924 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, mini tablet-like. Great camera and screen resolution. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with the Edge and exchanged back for Note. Was very impressed with Best Buy exchanging it was easy and no hidden fees. The edge was great just not for me writting to small on edge to really be of any use and I had trouble getting it to pull up...but that was probably just me having issues. The note is great love the new features the pen offers and think I will use it often with the new features. As they say really just personal perferance not to much other difference than the pen and the edge features. But note is the one I'm sticking with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone so far.. I definitely like the s pen feature... Makes it easy to navigate the phone and capture pictures to send

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    SLIM AND SLEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD THE GALAXY NOTE 3 AND UPGRADED TO THE 5, WHAT A DIFFERANCE. THE PHONE IS AMAZING LOOKING AS WELL AS PERFORMANCE. VERY FAST, AMAZING SCREEN,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great & easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The color is great and it takes awesome pictures! Easy to use with tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best phone for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for this phone to be released instead of buy a fifferent model already out. Great size and screen with ridiculously amazing features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone with a ton of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially worried about battery life but I can easily get through a whole day of work. The S pen makes note taking so easy! Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. I thought it would be too big but it's the perfect size. The stylus is great too. U will not regret buying this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone and beautiful screen. Samsung almost made a perfect phone. The S7 brought back external storage. Unfortunately, this phone is missing the external storage preventing me from rating 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome phone! Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade our phones. My husband got the Note 5 because he liked the bigger screen. Camera is awesome! He loves it, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Note5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone ever! I'll never have a small phone again. The screen is glorious, and the S pen is awesome. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade from Note 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Note 3 and had no problems with it. I didn't hesitate upgrading to the Note 5. The camera is excellent! Overall, I am very happy with the Note 5. Now, I need to find the time to learn everything you can do on the Note 5 that you couldn't do on the Note 3. Best Buy was extremely knowledgeable in answering questions, showing new features, and transferring data from my Note 3. Plus, I got a $250 Best Buy gift card!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is faster and easier to use. I like that the battery does not run down as fast as my past cell phones and also recovers faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 5 is the fastest phone I've ever had doesn't freeze good battery life overall a good phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What a GREAT product !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a S3, I really liked it, was totally HAPPY with it.............then, a saleswoman said, I'd like this better, but, that's someone else's opinion, so I thought I'd give it a try.......WOW O WOW, am I ever glad I did, it is an AWESOME phone and camera, I'm so excited because I know that I have only scratched the surface of it's capabilities, it is also a very good monitor for my flying quads, using TOWER app.......

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Smartphone Ice Ever Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Galaxy S4, S5 any new the Note 5. The increased screen size is barely noticeable. Phone is fast and I love having a stylus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone. Especially the stylus and all of its features. Easy to use and you have so many different options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt originally going to buy this phone but glad i did. the scrren size is great and the battery life is far better than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazingly easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes amazing pictures.love the edit options! This phone is really easy to use with tons of great features. Love the new s-pen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Battery lasts all day long compared to my other phones. I like it so far. S pen is great for signing documents

    I would recommend this to a friend