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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,924 reviews
  • Rated 4 out of 5 stars

    Best Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 5 didn't disappoint. The S pen is the biggest selling point to me and the added S pen features like screen off notes and action memos improve upon my Note 2

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Quality SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Note 3 to the 5, its much faster and works a lot better. You can't take the battery out like the older models but its not a big deal. I would choose this over the iPhone 6 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phone. I was really happy with Galaxy Note 3 and never thought it could be better. But this Galaxy Note 5 is not cpmparable with Note 3. unbeliverable. Good job Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone, great camera lots of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is amazing, the s pen takes some getting used to, once I did I found myself using it more often. Plenty of ram to keep this piggies moving along with no lag or stutter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent cell phone, camera and Internet. Voice recognition perfect and camera is the best I have ever used In a cell phone. I no longer rely on my I pad as this phone can do it all.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New to the Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this version of the note 5 for mom. She has only asked a few questions about it since it runs the same as the Galaxy S5 she had before this. Overall she's very please with the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my device for work, very easy to use, and I love it. I had been a Samsung owner from way back, but went to the other side for a while, and am so glad I did come back! I'll never leave...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung galaxy note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a stunning elegant phone. Not only gorgeous to look at but what a pleasure to own. You can customize exactly to your liking and the S pen what a bonus. How did i ever live without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - love the S Pen options! Only reason not giving it 5 stars is due to battery drain seems more rapid than I anticipated. This is my 1st Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Note 5 designed as a media toy,not serious device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike not having replaceable battery. Dislike no SD card...seems like a ploy on the part of Android to load your device with data (which could be stored on an SD card) thus using G 's in the Google cloud...you will eventually have to buy Google cloud storage just to have some documents, photos, and a few videos on your phone. Typing so sensitive, it creates errors. Fewer widgets available...the weather widget on my Note II much better. There was no widget for individual direct texting...finally, after a lot of time wasted, found an app I had to download. Some of my purchased apps don't work as well now. Could not get rid of the pre-loaded contact groups that I don't use. Waste a lot of time having to scroll through them. Very limited to the length of notes that are a part of a contact...serious problem! There are a number of features that you can no longer customize to make the phone more efficient for those who really work the phone as opposed to using it for a media toy. Camera better, but seriously, make no mistake a phone camera is no replacement for a real camera...phone works for downloading digital photos online...but you never know when you might want a real printed photograph...then you see the major difference. Samsung & Verizon need to take a look back to the Note II...the phone that even people in the phone industry say was the best Note developed. I have been waiting for a replacement of my Note II...I am now looking at an Apple and an LG. Such a loss from someone who was totally loyal to my Note II and would tout it against any phone. I guess Samsung and Verizon don't value the serious phone user...if I want to view any serious media and take photos I will do it on a large screen and use my Nikon 810. Positive note...Best Buys has proven many times to be the best retailer for electronic devices...great prices, knowledgeable staff, and great customer support!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use, nice size screen the pen makes it easy to use so you don't fat finger text

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many phones in my life time. The Samsung 4G has been my favorite. This phone is user friendly and does everything I require plus more. I never plan on trading this one in.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 3 out of 5 stars

    Switching from Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Fast processor. My problem is getting used to the Android format after several iphones. Overall this phone does as well as my iPhone and has the added benefit of a larger screen and a stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Lots of improvements over my Note 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 3 and my wife has the Note 4. The camera is a definite improvement over those two phones.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone the day afer the release and I am impressed with all the new features it has. Even though you can't put an SD card to maximize your storage it is not a problem to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The picture I am able to take are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this phone easy to use. I am already more comfortable with it than the phone I have had for the last two years. I have a lot to learn but it isn't hard to learn with this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card

    Rated 5 out of 5 stars

    Best all around cell phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features are superior to all others. Lack of SD card and replaceable battery is not an issue for me, but I do understand the concern of others. It will be an individual decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than iphone! The phone is basically about you You customize based on your preference I love the pen, it makes life so much easier It's more than just a phone Its a multi-tasker

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the note 5. The speed of the phone is excellent and the camera takes awesome photos. The only small drawback is the weight of the phone, a little too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because a friend of mine had the Note 4 and she loved it. . I am very impressed with this phone overall! It has excellent battery life and I have no complaints!

    I would recommend this to a friend