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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,924 reviews
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and the battery life is the best I've had on a cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is great. The screen size is great. The new Android IS is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is super fast. Excellent screen and pictures. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many brands but this is my first Samsung phone. I have a Samsung Galaxy Note 8.0 Tablet that I love so I'd knew this Note 5 would be great. My niece bought one too....and this is her favorite phone too! She loves that you can write on the screen. I love the note feature as well and use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bought for my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone. She uses the stylus everyday. Huge screen. Great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a fun device to use,it is super fast and easy to maneuver around on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    great camera with wide selfie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone....great camera with wide selfie, pro mode and processor speeds..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review from an apple freak. I had tried previous android based phones and always hated the glitches, freezing, and problems I would always run into with them. I never thought that I would go back to android because iphones just work, but after trying my friends note 5 out, I was sold. it is amazing, and does not put limitations on you like iphones do. so much more customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying out Android/Note 5...from an IOS user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Apple/iOS user since '08. Family is fully invested in the apple ecosystem (2 Macs, 2 iphones, 2 ipads, apple music subscription). I have been curious about the ability to customize/personalize your own android experience (iOS is curiously still behind in this way..). Because my main email is gmail and I have started using google photos, I thought it would be easy to transition/try on android. I've never done it because android phones come across as cheaply-made or lack the frequent updates to Android OS. The only phone I've been interested in is the Note series. I use stylus' at work for note taking and research on my Surface Pro, and always wanted to utilize such a streamlined and paperless process on a phone. Note 5 provides that... and more. I would argue that (after having the phone now for roughly a month) it is a better, more convenient note-taking tool than the surface. The screen-off note taking ability was what pushed me to give this a shot.. The ability to just grab the stylus and quickly jot an important note down without having to unlock the phone is very impressive. S-Note is a full-featured note taking app that utilizes the sharing capabilities of Android. After a month with the Note 5, I have to say I'm very pleased with the device. The battery drains a little faster than the iPhone 6+ I had before this, but the quick charging has been a blessing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Awesome Phone Great Battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the battery on this phone. The phone is super fast and colorful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Mostly good, except sound & freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. With a few changes, I could love it. Screen/video is great- sound, not so much. It freezes every few days, but I never restart my phone unless I have to, so that's probably on me. *Question: "why would there be no way to change the snooze length on my alarm"? You'd be surprised how annoying that is. On the other hand- the stylus ROCKS. I use the "smart select" WAY more than I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone easy to use great pictures fast still a lot to learn with it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's easy to use and takes great pictures. Love Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best android phone available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, exceptional camera, bright screen. overall very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workmanship, fast, sleek, and awesome. Photos and Videos are fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for note-takers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I never thought I would be one to use the stylus so ritually, but selecting text on Web pages and using the swipe keyboard has become so much easier and accurate with its use. The note-taking features are pretty convenient, as I have increasingly been one to write grocery lists and to-dos on my phone. This is the best phone I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's phone - she loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to buy the Note 5 for myself, my wife decided she wanted one too instead of the Galaxy 6 she had been considering. Since buying this, she has been extremely happy with her choice. She uses the S-Pen most of the time. She has been able to adapt to the phone very well, and she enjoys using the various voice commands to easily get information from the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Note models for the option of the S pen. The camera on this phone is a little bit nicer than the Note 4 as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Clear screen & Handy Sylus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Chips and view and take pics are great.. Nice large screen stylus very handy too. Many other handy new features..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Camera and perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! This phone takes great pictures and it's a nice size.

    I would recommend this to a friend