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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,924 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large viewing screen. Great camera. Does everything I need in a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product easy to use and takes the best pictures

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I recently changed to Android from iOS and am pleasantly surprised. The phone is a bit bigger than what I'm used to, but the things it can do are out of this world. I dont know why i waited so long to go to the Android OS. Samsung makes a superior phone and I am very satisfied with the Play Store apps and the display is bright and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last forever. Great job Samsung. i like the s pen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers many features. It is very easy to use and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Large screen easy to use and I love the stylus pen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    wonderful new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easier to use, love stylus and better screen - also much better finish

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although being big in your hand, this phone has excellent features. Google services sync well, especially the calendar. Great for keeping track of your schedule. Good picture quality. Brilliantly clear screen. The note function with the included pen is a very nice feature that you don't have to search, just release the pen and touch the note icon and you're there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best! Love the screen size and the camera is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Sd card

    Rated 4 out of 5 stars

    Note 5 for tech savvy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person didn't tell me about no sd card slot and I got the 32 gig model. I came to return it within the 14 day period for the 63 gig model afree talking to Jai on the phone he told me they had it. Got all the way down there began the exchange process where jai then tells me oops I made a mistake we DONT have the 64gig and no where else in Wichita has it either and then said he couldn't order it without me paying full price. Will never buy another phone from best buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife, and as per usual am greatly impressed with the Samsung product. The note taking ability, stylus, and screen are fantastic. Couldn't be happier with the phone. Battery charge lasts about 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the note 4 to the note 5 and it is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a lot. great battery life, fits nicely in my hand,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone ! Love the size, ease of use and definitely the pen!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Clear pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes clear pictures, faster speed than my note 2. Happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone - Large Fonts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, easy to use and I especially like the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two and enjoy the ease and speed of using the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't be scared of the size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you're looking to get your very first Phablet. The stylus is an extra add on but in no way is a must to operate the phone. It is great for the note taking capabilities of the phone, and don't worry about losing it bc the phone won't let you. Soon enough the largess of the phone will deteriorate and you will forget what you once thought was a huge phone. The thing I miss from my LG G2 Is i no longer have the ir blaster that came in handy at places.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Note 5 for a little over 3 months now. It is everything I expected it to be. Love the functions and features. Still learning new things about it. Battery life is great and I am a heavy user. Facebook, email, text, videos. Very happy and satisfied Samsung owner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, has so many features! It is pretty easy to use.

    I would recommend this to a friend