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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,924 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent phone all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will first start my saying that I have owned the following : Samsung Droid Charge, Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy Note 4, and now the Samsung Galaxy Note 5. I have been a big fan of Samsung through the years. I have always been the type of person who loved the replaceable battery and expandable memory aspect associated with Samsung devices. I was very worried as to whether or not I would like the Note 5 as it has neither. To my surprise, I absolutely love this phone. It is blazing fast. None of my other Samsung have been this fast, or lag free. I do not use the standard Touch Wiz. I have a custom launcher and have not had one single problem. Even though the battery is smaller, the only thing I have found is just don't keep everything on and I have been fine with battery life. As far as the expandable memory goes, I have the 32gb version. Obviously nothing for internal storage, but with the endless supply of available cloud services and my memory stick it has not been an issue at all. Do I miss the changeable batteries and micro SD slot? Absolutely. Is it a deal breaker for me anymore? Not at all. I love this phone and do not regret buying it at all. I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great phone. I got it on release day. I am coming from the note 3 & I am glad I skipped the note 4. I do notice much better battery life. With heavy usage phone dies around 9 pm now as opposed to 3-4pm so that's a huge plus for me! The quick charge is great too & it tells you how long until it's at 100% which is nice. Camera is superb. Still have some slight lagging at times which is a little annoying but not a deal breaker for me. Be careful when having best buy activate it. I had to call Verizon because they didn't verify it was activated & it wasn't completely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone great service verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Awesome pictures and video nice style and design. Mostly great phone. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , great camera. It is a lot faster and update then other phones that I was considering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a week now, and love how fast it is, screen is great and battery life easily lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's a very large phone it doesn't feel as big as similarly sized phones. Overall really good performance and great screen. Great camera as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is likely my favorite phone in a very long time. I absolutely love the S-Pen feature! I love all the things that we have come to know and love about the Android platform! The photos taken on this phone are fantastic! I will tell you one thing that I will caution people about is that the back of this phone is extremely slick! I highly recommend purchasing a case for this phone so it does not risk being broken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Handy for reminders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the s note, action memo feature. For example, I write my grocery list and as I shop, I can erase the item with one stroke when I put it in the cart. Although I am still learning about all the features, it is easy for me to operate. I like the large, clear screen. It is much easier to read emails and internet searches.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice package with good options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 5 is a powerful smart phone. It is sleek with a nice size screen and great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not for the beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung knocked it out of the park with the note 5. Perfect blend of top tier elegance and A1 performance. I have never seen a display explode off the screen like it does with the note 5.v been waiting for a phone to compete with the iPhone in every category and here it is.simply put, the best phone I've encountered to date. Did I mention it has a S pen? Read about it somewhere else, im done here.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love the color and stylus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has seemed a little buggy right off the bat . Apps stop working, I can't click certain parts of the screen, pages will display funny but correct themselves if I get out and go back in, and certain features such as email aren't as user friendly ...never had any of these issues with my old phones. With that being said I still think it's a decent phone. Love the screen size and color. Freakin love the stylus and use it all the time! Would definitely recommend the phone but only if you don't have to pay full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone and display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design is totally different from the Note 4 and feels much better when using it. The S Pen is probably the best S Pen they have came out with. Don't be fooled with this flaw that you can out it in backwards and ruin your phone. I found it difficult to do that when I attempted it. Plus whose using their S Pen upside? Lastly what an amazing display, it's sharp and crisp. Great Phone overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love my phone...Best Buy promo not fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! SAMSUNG5 easy to use .. has all the features I could ever need...photos are amazing ..This 5 is very User friendly. ..down side...I was suppose to receive a $150 gift card which I have never received. I called and could not get thru to CUSTOMER Service. .so I did the CHAT and was told I would receive an email ...didn't happen!! Phone scores 10...Best Buy scores "0"!! :(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a long time, love the option for writing notes, good size, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone for the tech savvy person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a black Friday deal for $50. This is my first Samsung phone after having four different Motorola Droid phones over the last few years. I love the design and ease of use. I'm still getting used to the larger size but everything is much easier for me to read now. I'll gladly pick this phone over Apple's iPhone anyday. The camera on it is fantastic and takes sharp photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best Android phones out there. It has a great camera and a very fast fingerprint scanner. The Note 5 is very comfortable to hold although it can be a slippery at times. It also has a very fast and has little to no lag when switching between apps. I would highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone great battery nice screen it can do so much with a sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Fabulous Camera and stylus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she absolutely loves the clarity of the camera for her videos, pictures so she can watch her shows and the stylus for drawing is "the best thing ever" so she says. I love the fact that I can reach her whenever needed. Thanks for such a great product..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very cool smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen, best camera, and best performance. And the s-pen is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Fast set up, Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone hoping to replace a phone that no longer met my needs. My old phone was slow, dropped calls and was heavy. The Galaxy Note5 has been a dream come true. Never a dropped call, long battery life, lightweight, and easy to use.

    I would recommend this to a friend
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