Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 578 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy Note5's camera quality, battery life, and screen size. Many also appreciate its ease of use and the included stylus, with positive feedback on the S Pen and the device's overall performance. However, some users express disappointment over the lack of expandable storage options via SD card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 578 reviews
  • Rated 3 out of 5 stars

    o.k phone. Not what I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of service and performance are below standards.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone!! The only thing I am sad about is that they took the pen window out. That was one of my favorite features and I used it a lot. That is the only reason I gave a 4 instead of 5. I also find the battery is shorter than even my 2 yr old note 3. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all! If you are thinking about buying it, just do it, you won't be sorry. I know someone that switched from an Iphone to this phone and loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    noting special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy samsung phones this phone just has a few different and additional features from the basic galaxy phone its not anything that i feel is beyond the norm but it is a samsung phone and i always recommend samsung phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my note 2, the note 5 automatically updates apps even though its not on the update apps settings. It added apps I don't want and can't delete. I'm not tech savvy but its a great phone for the majority of folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my note 4 with this phone and I am really enjoying it. The most disappointing thing is that the note 7 is coming out soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any other phone. Love my Galaxy Note 5. Love the color! Just wish there was a User's Manual app like the Note2 had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome for business. The only issue that I have encountered is that, when you add apps and use them, the default actions are automatically changed. This will cause the factory apps to be disjointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone that does everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note 5. Samsung only improved from the note 4 and i would not dare get another phone if it were not a note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone from Samsung. I never missed the SD card or the replacement battery. The 64gb was more than sufficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is that when the phone switches from Internet to mobile data it seems to freeze up slightly, other than that it's a solid phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for new android user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to buy if you are a new android user. I just switched from Apple and I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use....just love this phone. Love that it had Ms office on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast the internet is. Used to wait what seemed to be forever for an internet site. Not anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone but the only flaw it has is that they removed the ability to add a memory card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an HTC one and I like the phone but I do miss some of the features my old phone had.. but it is an a newer version and it has some cool features as well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finding new and quicker ways to useing the feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had note four and have no problem upgrading.Usually its frustrating changing in the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen resolution. Powerful and easy camera. Not too big. Easy to use android platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we got 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i got these phones as upgrades. On black Friday. So far we're happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsungs it was an easy purchase and the sales accociate was really nice

    I would recommend this to a friend