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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy Note5's camera quality, screen size, battery life, and S Pen functionality. Many appreciate the phone's ease of use and the available storage options. However, some users expressed disappointment over the lack of an SD card slot and concerns about the phone's memory capacity. A few also mentioned inconsistencies with the wireless charging feature and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 764 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE IS AWESOME. Great camera and clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so far really good graphics takes awesome pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy Note5! It is easy to use and has some great features. The battery life is awesome and the camera takes some really good pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 5 is simply put awesome. *****

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loving the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast clear its the best Note made so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone out there. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE CAMERA IS GORGEOUS. THE PEN IS SO ACCURATE. Best

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent and the screen is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a phone or have gotten much utility out of one until now. The ability to take notes is great for students such as myself. I've been wanting a Surface Pro for this reason, but didn't have a need for another tablet. The size is a little big but that is a small complaint to everything that I'm happy about.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a note 3 upgraded to the note 5 love it thanks

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever made. Great gráfico and super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone with amazing functions. My wife and I both have one. We had the Note 2 before purchasing these phones. The Note 2 was an amazing phone that was still going strong but the new phone builds on all the wonderful features and quality both my wife and I have grown to expect from the Samsung Note series.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing. so smooth. camera quality A

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sampling of phones. This is faster than my last phone but I wish they kept the external card feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgrade our Samsung Note 2 phones to the Samsung Note 5 and like all of the updates that Samsung has done to the phone. The transfer of data and apps from the old phone to the new phone was easily done by the Best Buy Mobile Phone team.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Great screen, bad device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rotate through phones quite regularly. This was one of the biggest disappointments I ever purchased. The screen is gorgeous, that is for sure. The form factor is also quite nice as Samsung managed to fit a larger screen into a nice form factor (as opposed to the iPhone 6+). The negatives outweigh the positives. WiFi is a disaster. Drops it all of the time. I am sitting in front of my home WAP and it would just drop. Google around and you will see it is a common issue with this phone. Screen was also problematic. Some apps would not respond to the touch at all. Never had this on any other Android phone I ever used. I tried 2 of them with the same result so I don't think it is a defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and quality of this phone. the screen is beautiful and fast. easy to use and without the stylus. I thought might be too big for one hand but it is not, easy to carry and hold.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 4 out of 5 stars

    poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty decent phone but would be better if it had SD card slot and replaceable battery. Battery life is poor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 5 is the best flagship phone at the moment. Best Buy had an amazing deal to throw in the wireless charger with this phone and also the chance to give them a working smartphone for 200 dollars towards the Note 5.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera & video capabilities on this phone. I'm still learning all of the things it can do.

    I would recommend this to a friend
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