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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy Note5's camera quality, screen size, battery life, and S Pen functionality. Many appreciate the phone's ease of use and the available storage options. However, some users expressed disappointment over the lack of an SD card slot and concerns about the phone's memory capacity. A few also mentioned inconsistencies with the wireless charging feature and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 764 reviews
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly what I expected and more. The lack of expandable memory and removable battery were a concern but definitely not a deal breaker. The features that are available on this phone are worth looking into. For someone looking to upgrade their phone it is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my new Note5 phone a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice to trade in my S5 Samsung and receive additional savings. The Note 5 is a very nice phone and I chose the 64 gig platform even though I will not know how to use everything the Note5 can do. The camera is very nice also and operates as easy as my old S5 camera. Buy one and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. You can multi task and take notes while on the phone. I love the ability to write on the screen without launching any apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 5 is easy to use and has a great battery life! I changed from the S5 and glad I did. Plenty of memory for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone so far. I wasn't really keen on no memory card and removable battery, the best phone doesn't have that option anymore. I have no real complaints as of yet. I have shown my phone and its capabilities a few people from work and now they are getting new phones.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works like a little computer plus phone in one. Can't really have a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for real.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's 2 different types of reviews for this product. 1's that review it based on what they expect from it, & 1's that are based on what they experience. This phone is easily the best android phone to date. Remember everything that iPhone doesn't, Droid does. Take note.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, Outstanding Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has fulfilled all my expectations. The camera has exceeded my expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched carriers but wanted to stay with a Samsung phone. I'm still adjusting to the smaller size of the Note 5 after having a Galaxy Mega for the past couple of years. Call quality and signal strength is significantly better, and the picture quality is far superior. I take most of my pictures with my phone, for both personal and business use so I'm happy with the features on this phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as her previous phone had quit functioning properly & was stressing her every day. She loves it!! She is still learning all she can do with it, but is getting a good handle on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is great. Just wished I would have waited for all the kinks to be worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All metal and glass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build, all metal and glass finally, s pen is a plus, but I miss the I R blaster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Samsung Galaxy Note 5. After having this phone for a week the biggest drawback is not having removable SD storage as well as battery life. Had Samsung designers listen to the consumer and added the SD storage capability this would have gotten the five star rating however due to the non removable storage I'm only reading this of 4 stars even with the shorter battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone better camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first phone I had to return to warrantee exchange. The voice reception On incoming calls was absolutely unusable after only two weeks. The replacement phone works just fine. As you would expect a seven or $800 phone would have been much better. And now it is. I recommend it especially for the quality of pictures and video that this takes. The size and pen make it even more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Droid Turbo 2 suddenly went schizophrenic, I had to do something quick. I have had friends tell me the Note series was great, and man were they right. I love being able to take a note on the fly, and then syncing it to Evernote, etc. Great phone. Battery life is Okay, but if you are a heavy user you will need to carry a charger or an external battery. I went for the 64gig phone since there is no SD card slot. Love it. Glad I made the move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy Note 3 to the Note 5. So far no complaints but this phone feels great and what an awesome gorilla glass screen. You won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but had an issue with the Sim card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but my unit had an issue with it's SIM card. Started prompting about SIM Card not found. When Verizon tried to replace it with a new SIM card they found that they couldn't get the new one to insert. Had to get a new phone from Verizon which takes a few days as I didn't by the BB or Verizon Protection plan. Otherwise I have been very happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Upgraded for my girlfriend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from a Galaxy S5 and this phone doesn't disappoint. Very fast and takes amazing pictures. Beautiful screen too. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 4 out of 5 stars

    Great phone missing features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone but is missing a sd card slot that i liked

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, cannot really complain. I enjoy the pen and it has nice pictures. Love the screen size. Great product for Samsung.

    I would recommend this to a friend