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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy Note5's camera quality, screen size, battery life, and S Pen functionality. Many appreciate the phone's ease of use and the available storage options. However, some users expressed disappointment over the lack of an SD card slot and concerns about the phone's memory capacity. A few also mentioned inconsistencies with the wireless charging feature and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 764 reviews
  • Rated 5 out of 5 stars

    Upgraded From Note4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone but I love it. It is just similar enough to the Note 4 for me to know how to use it but the graphics are so much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part time shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised battery life sucks if you use it but if you just carry it around as a phone to place calls only battery last a long time. I give the phone a 4 becsuse on battery life or I would give it a 5 not much difference between the note 3 and 5 except memory I should have stayed with the 3 bummers

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S pen works very well, I love this phone, its fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been exactly what I wanted, I had done done extensive research prior to buying this phone. As a former Galaxy Note 3 user, the number of upgrades makes me very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is large but also don't like that it is large...Easy to see, hard to hold. I think I would have stayed with the samller Galaxy if Ihad realized how hard it was to hold for a long period of time. I have small hands

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First Time I Ever had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bluetooth went out and only worked if the piece was 24" away or less. It happened on the 15th day, so Best Buy was worthless (since I had Verizon coverage on Geek support). When I contacted Samsung (next to impossible) they took me through many iterations of the phone including a full factory reset only to decide that yes in fact your phone's bluetooth seems to be broken. Problem is that Samsung wanted me to send it in and then they would send me a replacement phone. Sure, like I would go without a phone for 10 days (since I sold my perfectly good Note 3 back to Best Buy). Verizon gladly replaced my phone, but it is with a refurb. So I replaced my brand new phone for a refurb. Not a happy camper about that, but the refurb is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about the phone, and one of the main reasons why I bought it, is because of the stylus. Take notes without even turning your phone on or opening up an ap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love what the pen can do, this is my 3rd Samsung note series from note 2. I love my phone with my new Oculus Gear VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how productive I can be while I'm on the road! I thought the size of the phone would bother me, but I've grown to love it. The screen resolution is unreal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for someone who is always busy, and needs to keep organized. Plenty of storage space for those who just want to use it for games/music/social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Note 3, 4 and now the 5. Lots of new options! I just wish they wouldn't have changed the removable memory. I got rid of my iPhone for that reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S4 previously and switched to the Note 5 and I am very pleased. Best Buy is awesome and I will always buy from them for cell phone and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and charges fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S4 and this is a great upgrade. I like that I can use the pen without going into the phone. The charging is very fast and the build quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Note 2 for 2 1/2 years and never had any problems. It was time to upgrade to Note 5 and have been satisfied with all its specs. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 3. Quick charge is awesome. Very happy but wish they didn't take away removal battery and micro SD card slot. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Iphone 6 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking various reviews on it and I bought it to try. It's so true this is a great phone and very helpful tool to use and it work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah....its awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says....its my third Note and its awesome.... A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving the Note 5. I had ano S4 for 2 years and this is definitely a step up. Great for work and multitasking several jobs at once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how big is screen display and I love battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the note 3 so was confident about getting the new and improved version. The transfer of data was seamless with the Samsung Smart Switch

    I would recommend this to a friend
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