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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy Note5's camera quality, screen size, battery life, and S Pen functionality. Many appreciate the phone's ease of use and the available storage options. However, some users expressed disappointment over the lack of an SD card slot and concerns about the phone's memory capacity. A few also mentioned inconsistencies with the wireless charging feature and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 764 reviews
  • Rated 3 out of 5 stars

    It is a nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phone that my wife was expecting to come to the market. She did not like it after buying it. Did not meet her expectations.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    No memory card slot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like an awesome phone for the Gear VR at first, but not having a memory card slot is truly a deal-breaker. 64 GB is nowhere near enough for even a casual VR user. The phone-y stuff and the stylus work well, as they always do for Samsung devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, sleek style, light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very internet/computer savvy but I have enjoyed learning how to use my new Samsung Note5. With the help of the Samsung guy at Best Buy I am learning a lot. The phone has a great picture also

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 4 out of 5 stars

    Great Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone recommend , only flaw no SD card slot , but still great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traded in my galaxy s6 for this phone. i like the picture quality and speedy cpu

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Still the #1 phablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 3 to Note 5 and very happy with my decision. I contemplated long and hard about switching to iPhone 6S Plus coming out next month, but decided against. I am not sure why people are complaining about the lack of micro-SD card. I had a 64GB ext card + 32GB int card in my Note 3 and never utilized all of it. If you need that much storage then take the time out to dump files on another HD. - Camera is amazing and very crisp. The front camera is likely the best on the market right now. - Internal storage access is extremely fast. I was able to move files around and access photos quicker than ever before - Battery life is amazing! Yes, the battery is no longer removable and down to 3000mAh, however the battery now lasts for days. - Fingerprint scanner works great - Size of phone fits perfect in hand Overall this is a great phone. People may complain about a lack of external SD card, removable battery, and lower batter mAh, however none of this matters if you utilize the phone correctly. You shouldn't have to swap out batteries on this phone and 64GB storage is plenty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still have for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about this phone except the ability to add additional memory. Storage goes quick with videos and photos. I did wish it was slimmer as the edge is an uncomfortable feel that you have to get used to. I upgraded and was apart of the note 7 fiasco. This became my backup before moving to edge 7 due to expandable memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all of the notes in the Samsung line. And they continue to get better with each phone. The features are limitless. I bought the sapphire black which is really a gorgeous blue. I love my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UGH! Over heats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone was a lemon. It never really worked right from the time I purchased it. When my address book was transferred to the new phone, on elf my entries was duplicated over 7000 times! Then the battery constantly overheated. Finally I had to return it for a refurbished phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding out for the note 7 but got a deal I couldn't refuse on the note 5. What a win for me, loving the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phone for my business, and I have been very happy with it. Had a problem with finger print feature, but turned that off and no more issues. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone even more than I loved the Galaxy S5. It is bigger and the display seems more crisp. I haven't had any problems with this phone at all!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent, All-Around Productivity Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, ignore the negative reviews prior to this post. These individuals don't have the phone and have resorted to criticizing a product they've never used. Now on to the actual product. Big Time Positives: Best screen on any smartphone Great camera Stylus integration is SEAMLESS Absolutely premium hardware Most powerful phone out there Battery will last you at least a day This is an excellent product any way you slice it. I especially want to note that the stylus writing is EXCEPTIONAL. No more waiting and having to open apps to take down quick notes; it's quick and seamless. For productivity, there's no other phone like the Note 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom and she loves it! It is so user friendly and it allows her to play her games and access apps that make her life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this phone. Battery does die quickly but does everything I need it to do and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some of the features are not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some aspects that is lacking or are hard to use. Or the feature has been difficult to figure out how to use. Over all I do like the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    phone is a disappointment no instuctions available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone doesn't work like the old flip phone I had and there are no instructions I am frustrated that I spent a lot of money and the isn't an instruction book for me to follow to become comfortable with the phone and all of it's bells and whistles

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband and he Loves it. The storage space was very impressive. The quality of movies is awesome and fast download.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Incredible Phone.....This my second Note.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again ! I purchased the Note 2 about 3 years ago and it still processes data just as fast as it did when I first got it. I was hesitant about getting rid of it for the Note 5. I have had the Note 5 for 3 days and I am extremely pleased with the improvements Samsung has made. The S pen is just awesome! It's easier to write with and I like the fact that it's spring loaded (pops right out when you press it). The action memo is fantastic too. It allows you to link your memo with your map, phone and other apps. The 16 mp camera is just as good, if not better, than my digital SLR and the ability to shoot 4K video is outstanding. I was concerned about not being able to add additional storeage(I purchased the 64gb model). Hopefully Samsung will bring back that feature in the Note 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Galaxy Note 5 for just over two years now and to this day it is still the best phone I have had.

    I would recommend this to a friend
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