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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,548 reviews
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I have ever owned. Speed is great. The battery life is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an old Galaxy 5, I find this phone very intuitive to use. I have heard complaints that the phone is too large, I have to disagree even though I have small hands, I have no problem with its size. The pen is both productive and a lot of fun to scribble with. I have developed my own sort of shorthand and find it easier to use than using the keyboard especially for writing quick notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I upgraded to my new smartphone this year an this is an awesome buy so far the battery life is amazing and the phones display to freaking crazy and the over all day to day functions are super good I have a much better experience with this android device rather when I had the Apple iPhone X.The smartphone I switched from go team android the best smart on the market I believe is the Samsung Galaxy note 9 hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Note 8. Great camera. And love the interactive use of the Pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android phone i ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All day battery!!!! Great spen features, bluetooth fuctions so much better, cant say enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Its by far the best phone out. The screen is big and the camera amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $300 off on Black Friday. Battery and storage makes it definitely worth the price alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the Note 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the features and the camera. The remote S Pen makes everything possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone I've ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had! The S pen is magic, and a lot of other features that comes in very handy, like taking screenshots and be able to extract text. However, the earphones that comes with the phone are poor. The mesh material breaks easily leaving protrusions of the cable that prevents the cable from staying straight. For such a pricey phone, I was expecting something a little better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great photo quality! Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bells and whistles. Photos look amazing!! Missed having a stylus. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to upgrade to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the Note 9! Great decision! Its fast, huge screen, great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Note 9 has great features and just love the camera, pen and the new colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it when it came out, very easy to use and very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is awesome. Battery lasts all day, camera is amazing etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, screen resolution, camera and quick operating system. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from note 5 to note 9 with bestbuy 300 off for att users. Comes out to 699 doing the payment plan. Battery life is amazing. From leaving to work at 0545 to coming home at 1530 with minimal use I come home with 67% left on the battery. The phone had to go through about 9 android upgrades to bring it current. So, lots of restarts. Purchase this phone. It is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves the screen size and the speed of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever purchased, easy to use and the battery lasts all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing buy. it was very simple to set up and use. screen is very big and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really fast.. added a 256gb SD card . love the stylus and it makes things easier.

    I would recommend this to a friend