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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big impeccable screen; super specs; fantastic phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best looking cell phone ever, and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would give it 5 stars but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone constantly prompted me to update it about 30 times(not an exaggeration) upon receipt of the phone which I picked up from a Best Buy. This was due to the phone's software and not due to anything the Best Buy mobile phone department did wrong. I guess it was a common glitch and other Note9 owners had similar problems. And then one day (about 6 days into owning the phone), the update issue resolved itself and the phone has been great since then. I even dropped it without a cover on a warehouse floor and it did not break or scratch. I really like that the pen has multiple features including the ability to take selfies at the click of the pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and the S pen but all the hoopla surrounding Galaxy note 9 is not exactly the greatest I'm sure there are better phones out there over all I would give this device and 8 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone.. the camera is perfect and the pen is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every note but this one here is by far the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and features. Great phone for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9 note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use clear screen and great photos plus fits in pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've only had the Note 9 for about one week, I can already tell it will have far greater capabilities than I realized. The only reason it's not a 5-star review, is price. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my note 9.The camera is great.Best phone for gaming too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever had.best battery life and overall phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes amazing photos! I highly recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your personal recommendation says it all, Nary! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Takes excellent pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of samsung greatest devices yet the camera is so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his a note 9 he said it is pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and very fast on the web love the design and the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size and its colors are just perfect nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 8 and upgraded to the 9. Love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and excellent pictures will recommend my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast Mode

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest Phone Ever Made!!! This phone is a beast!

    I would recommend this to a friend