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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,548 reviews
  • Rated 5 out of 5 stars

    Best Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best can't go wrong with Samsung Galaxy note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few glitches but maybe handlers ignorance, we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Many features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung product. Very happy with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone Hate not getting BOGO credit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Phone and camera. Still not getting the buy one phone get one free credit. Still paying for two phones!!!! And now my stylus has fallen out and I have lost part of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I have ever had. Great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Nice features. Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, nice features, a bit heavy but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It does so much more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone, very fast, looks great and light .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response large storage also like pen to take pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with the best camera features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new note capabilities and stylus for selfies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Note9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a camera problem for awhile. When zooming in, never would focus. Samsung would only help if I reset the entire thing back to factory and tested. Best Buy only offered a laugh at helping. Other than that. Does the job. Eventually, the camera started working, must of been an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display at a good size, like the use of the stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features, the battery provides infinite power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Samsung Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Note phone. Never had an Apple phone and wanted to see what this premier(Samsung) Android phone is about. I tend to keep my phones for a couple years before upgrading. Coming from an S7 edge this is a powerful beast of a phone. Still learning about the phone and its capabilities. Awesome phone style and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great and very clear pictures when using the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I’m an Apple guy, my boyfriend prefers android...he loves his new Note 9. He’s able to do some quick doodling on the go, which is great because he doesn’t always have pencil and paper with him when out and about. While we did have to pay a little extra for some accessibility features, keeping him happy...it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,incredible camera lots of features i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new note 9 but only concern is it gets too hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone a few weeks now it is the best so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from note 5. What a difference. Don't hesitate.

    I would recommend this to a friend