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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,548 reviews
  • Rated 5 out of 5 stars

    My wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when her S7 active started having issues after two years. Not being an active line, we felt it needed a case, which added a little bulk, but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG This Phone is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my ew phone. I am so happy I waited 4 years until I found a GREAT phone. The pictures are so clear and the videos are awesome. Best phone I ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best phone I've ever owned. The Note 9 has features and capabilities unmatched by any. An awesome business tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only my 2nd android and it's great. It's very easy to use the basic features and I'm looking forward to exploring all the extras and special features. Great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the note 8. The battery life is also very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! I havent had much time to really go through all the features but I'm happy to see on YouTube that they're are so many things to know about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from iPhone6 to this Note9. There is a learning curve but it's not that bad. Everyday I learn more. Good learning tools on the note9 and using Google and YouTube helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything and looks amazing. I got mine from best buy in August and just bought another one for my wife. She loves it too. Best phone available right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same as my 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference than my note 8. I like it, just not the price. =/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Phone is lag free and runs smooth. Zero issues with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed an upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from my iPhone so new to learn. Issues I noticed and family member had same issues different services: *Text messages get stuck and dont go through *Hard to hear when talking on the phone *Randomly freezes *Won't let me use my hotspot Taking it to AT&T for a checkup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new personal assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for productivity. Doesn't disappoint. Has so many features that enable user to stay on task. All other apps and gizmos are just the cherry on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is twice the phone that the note 8 was. Unless you plan on using it with DEX or for hard core gaming, this is plenty of phone, and the 512 would be overkill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a techie. This is the best phone not only to date but for years to come. It has everything. A headphone jack, expandable memory, water resistance, usb-c, a pen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from an iPhone and I don't miss it at all. I enjoy the capabilities of being able to customize the look and feel of the operating system of the note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait was worth it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited on the price reduction, and it was worth it. I still have need for a headphone jack and I wanted a Note for a while now. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note 8 and wanted to upgrade, there isnt a whole lot of differences but I love the note 9 and the purple color is alot prettier then it was on the note 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning the ins and outs but love what I've learned so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does everything my previous galaxy phone did, only better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the best phone on the market!!!!! Love the android operating system. Apple I phoned are complete junk don't waste your money on apple go with Samsung

    I would recommend this to a friend