Customer Ratings & Reviews
- Model:
- SM-N960U
- SKU:
- 6298952
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.
This summary was generated by AI based on customer reviews.
Love the color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. I love the Samsung phones and happy that it came in purple. I've had Samsung note phones before, but this is my favorite.
I would recommend this to a friendAwesome Phone!♡
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Galaxy Note 9 in Lavender purple and absolutely love it! Awesome phone and beautiful color/design! Highly recommend!♡
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to upgrade from my old Note 4. Decided to get the Note 9 instead of the Note 8. Only a few bucks more with AT&T Next. Well worth it!
I would recommend this to a friendExcellent phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using note series from a long time. Every year they come out with a new note, I upgrade it. Note 9 is so far the excellent note ever I had.
I would recommend this to a friendLove the larger screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many Samsung galaxy phones and tablets over the last 10 years and have loved them all. And I purchased them all at best buy.
I would recommend this to a friendGreat Phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost two years later and I have no complaints. But hey, you're probably looking at something newer at this point...
No, I would not recommend this to a friendExcellent Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switch over from an iPhone to my first ever Samsung phone and absolutely love it. Especially crystal clear pictures and super fast/responsive.
I would recommend this to a friendAudio Jack
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made my last upgrade from samsung until they bring back the audio jack because some people enjoy audio without latency.
I would recommend this to a friendVery user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device, feels very good in the hand. To be honest the Note 9 and Note 8 is not very different from one another however It's a nice device.
I would recommend this to a friendGood as
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Best so far. No issues. My other Samsung charging port burned out. This one is good to go.
I would recommend this to a friendSamsung phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Best Buy made it easy to order this online. Shipped quick. Would order from again next year when I buy another new phone.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate you for sharing your experience with us. Thank you for choosing Samsung. ^Ash
Great Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the phone for just under 24 hours and believe its the best phone ive owned. Ive always been an iphone user, I do believe im converted now
I would recommend this to a friendLove this phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Note 5, 6, 7, 8, and now 9 and it's the best I've ever had. The picture quality is better than any other phone I've had.
I would recommend this to a friendGreat phone in my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The note 9 is the best phone in my life to have because has a lot technology like a computer everything I need to use anywhere thanks Samsung!!!
I would recommend this to a friendFirst Time Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a product that I highly recommend if you are looking to protect your $1000 dollar investment. Great purchase that I highly recommend.
I would recommend this to a friendSo far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, had it for a little over a month now, nothing negative yet and I love the silver color that was offered exclusively at Best Buy.
I would recommend this to a friendMy second phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 512gb and 128gb and I am happy with both. Samsung has stole the show with this phone display big battery and really fast charging.
I would recommend this to a friendAwesome phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Note keeps getting better and better. Takes some time to find all it can do, but once you are there its a time saver and awesome phone.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a good experience at Best Buy. The staff were friendly& helpful.They got my phone set up for me. The phone is a Samsung Note 9. Love it
I would recommend this to a friendLove the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning new features, love the eye recognition and fingerprint scanners work!! Still getting used to the curved edges which regular phone cases don't offer enough protection for I would like to find a clear cover so I can enjoy the phone's color design , and length of the phone I'm still getting used to.
I would recommend this to a friend