Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 128GB.
  • Angle. Samsung - Galaxy Note9 128GB.
  • Left. Samsung - Galaxy Note9 128GB.
  • Back. Samsung - Galaxy Note9 128GB.
  • Alt View 1. Samsung - Galaxy Note9 128GB.
  • Alt View 2. Samsung - Galaxy Note9 128GB.
  • Alt View 11. Samsung - Galaxy Note9 128GB.
  • Alt View 12. Samsung - Galaxy Note9 128GB - Cloud Silver.
  • Alt View 13. Samsung - Galaxy Note9 128GB.
  • Alt View 14. Samsung - Galaxy Note9 128GB.
  • Alt View 15. Samsung - Galaxy Note9 128GB.
  • Alt View 16. Samsung - Galaxy Note9 128GB.
  • Alt View 17. Samsung - Galaxy Note9 128GB.
  • Alt View 18. Samsung - Galaxy Note9 128GB.

Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

Model:
SM-N960U
SKU:
6298952
Highly rated by customers for:
Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,548 reviews

  • Holds up well with abuse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very hard on my phones and have broken the screen about 5 times but it continues to work great

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    No, I would not recommend this to a friend

  • Most premium smartphone i've ever held

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smartphone. Does everything I need and then more. I am constantly blown away by features that I discover day by day.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Latest and greatest!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife from an S4. She's not very tekkie but comments regularly on how much she loves this phone. She happy, me happy!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Amazing Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Note 9 is awesome. The data swap from my phone was super easy. The Note 9 seemly walked me through the swap process.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Simply amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing phone by Samsung! Best yet. Amazing sound, picture and update to S-Pen combine for incredible user experience.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my NOTE9. It is a bit heavy and big for my shirt pocket, but otherwise the phone does MORE than I thought.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • My 4th Galaxy Note!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy Note Lineup. I will never buy any other brand or model. There isn't anything that this phone can't do!!!

    This review is from Samsung - Galaxy Note9 512GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • great phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from previous phone. Samsung galaxy note9 is an amazing phone. Staff at bestbuy was really helpful.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Love the new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new phone because of the Great picture quality and more advanced than my older phone. Galaxy 7 active.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite phones. The pen feature is great. I use my phone for work and the pen allows me to get me more work done.

    This review is from Samsung - Galaxy Note9 512GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Still using this phone...

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review from this phone....I would get the note 10...naw!!! I'm please with the note 9.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It’s amazing and the best note thus far. I love how it feels and it’s great quality nice sound and color

    I would recommend this to a friend

  • Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't dug deep into the OS capabilities but the device is awesome so far. I have many other devices and this is my fav.

    I would recommend this to a friend

  • Works greatly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still so far the best Samsung phone. This pure black color really is my favorite. I also bought the silver one from BB.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the note5 for years and love it...but this note9 is even more surprising...still would not switch over to an apple

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Beautiful phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of Samsung and the latest technology. Beautiful color the Cloud Silver. Still amaze of so many things to learn.

    I would recommend this to a friend

  • Note9

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. They did not do a good job with the initial set up but I do like my phone

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every variation of the note and have loved them all. Even the grenade version XD they just get better and better

    I would recommend this to a friend

  • Awesome phone for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is so awesome with this phone. I opted to purchase the akg headphones and I've never been this pleased with clarity.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • This does everything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My learning curve has been a little challenging since I had the Note 5. Eceryday is easier and I mo e the new features.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend
Page 53, Showing 1,041-1,060 of 1,548 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.