Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 128GB.
  • Angle. Samsung - Galaxy Note9 128GB.
  • Left. Samsung - Galaxy Note9 128GB.
  • Back. Samsung - Galaxy Note9 128GB.
  • Alt View 1. Samsung - Galaxy Note9 128GB.
  • Alt View 2. Samsung - Galaxy Note9 128GB.
  • Alt View 11. Samsung - Galaxy Note9 128GB.
  • Alt View 12. Samsung - Galaxy Note9 128GB - Cloud Silver.
  • Alt View 13. Samsung - Galaxy Note9 128GB.
  • Alt View 14. Samsung - Galaxy Note9 128GB.
  • Alt View 15. Samsung - Galaxy Note9 128GB.
  • Alt View 16. Samsung - Galaxy Note9 128GB.
  • Alt View 17. Samsung - Galaxy Note9 128GB.
  • Alt View 18. Samsung - Galaxy Note9 128GB.

Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

Model:
SM-N960U
SKU:
6298952
Highly rated by customers for:
Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,548 reviews

  • -Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Note 9 and Samsung. Have used the Notes for years

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • great fast phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone..its so sleek...I love the stylus pen the most

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great Phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Note 9 phone for my Uncle as a Christmas Gift.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new galaxy, way to go! I would say best phone I ever got.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it! Best samdungvyet!

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Wonderful phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Does everything that I want or need and more.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Best phone ever.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy again as it really works so very well on my system.

    This review is from Samsung - Galaxy Note9 512GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Best phone out there

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy again as it really works so very well on my system.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the graphics sleeks look of phone great job Best Buy

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife she loves it. Can't go wrong

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever had, I recommend them to all, thans best buy

    I would recommend this to a friend

  • Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Note 8, Great phone and got a great deal on it.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Samsung Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my note 9. In fact we bought 2 of them. Highly recommend.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use and understand. Lots of great features.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the note. This us my first note but second galaxy. True fan

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • OMG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It's amazing the things that I can do with it.

    I would recommend this to a friend

  • happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a happy customer right now and the best thing released by samsung.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9 and the features are awesome for busy bodies!!!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device as always Samsung takes the cake with their phones

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 9. Taking photos using the pen were awesome.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend
Page 66, Showing 1,301-1,320 of 1,548 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.