Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 128GB.
  • Angle. Samsung - Galaxy Note9 128GB.
  • Left. Samsung - Galaxy Note9 128GB.
  • Back. Samsung - Galaxy Note9 128GB.
  • Alt View 1. Samsung - Galaxy Note9 128GB.
  • Alt View 2. Samsung - Galaxy Note9 128GB.
  • Alt View 11. Samsung - Galaxy Note9 128GB.
  • Alt View 12. Samsung - Galaxy Note9 128GB - Cloud Silver.
  • Alt View 13. Samsung - Galaxy Note9 128GB.
  • Alt View 14. Samsung - Galaxy Note9 128GB.
  • Alt View 15. Samsung - Galaxy Note9 128GB.
  • Alt View 16. Samsung - Galaxy Note9 128GB.
  • Alt View 17. Samsung - Galaxy Note9 128GB.
  • Alt View 18. Samsung - Galaxy Note9 128GB.

Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

Model:
SM-N960U
SKU:
6298952
Highly rated by customers for:
Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,548 reviews

  • Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my phone number works very well so far...

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these phones in our family. Great product.

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and my wife loves hers and it's great.

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I have always been a note fan!!!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Keith! Thank you for being the best part about Samsung. ^Elizabeth Samsung

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is an amazing phone made by Samsung. Love it

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    learning curve as old cell was a Samsing Galaxy S5!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Waited for it 2years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for it 2years love my note9 just what I expected.

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Just like the Note 8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly like the Note 8. I cant tell any difference

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, thank you for sharing your feedback. ^Ash Samsung

  • Excellent phone, camera, and art medium

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier switching from iPhone to the Note9

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the new perks of this phone. Great display

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Like camers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, good service lots of new features

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great job Samsung!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love Android and Samsung, this phone delivers!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations and is the best

    I would recommend this to a friend

  • Best phone ive ever owned !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone !!! Samsung Galaxy Note 9 Rocks !!!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best choice available for a smart phone.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Good new phone 0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and free. Easy to set up from home!

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • IT'S SAMSUNG!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good product, no issues with this yet....

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • My sister

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new phone she loves the style...

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parks great the phone ever cant beat anybody phonr

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and att service works great in my area...

    I would recommend this to a friend
Page 71, Showing 1,401-1,420 of 1,548 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.