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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,548 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use best so far couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my Samsung note. Very pleased!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not an experimental product. All kinks have been worked out. Down side, with every update. Some of the camera settings I have downloaded gets lost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT’S A SAMSUNG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Boyfriend’s phone. I myself am an Apple fan. However, he loves his phone and that’s all that matters. But, I’ll always say iPhone is da bomb!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DATGYRL, I am glad that this phone has been such a great fit for your boyfriend. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a s7 and it was getting so slow so I needed an upgrade. The only thing that was bad was the service I got while I was buying this awesome phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife to replace her iphone. So far she loves it! The only issue she has is the fact that she has to adapt to a new operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung user and I enjoy the note very much. Not much has changed from the prior phone but I also love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY GOOD, BUT NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER THAN THE NOTE 8, BUT NOT REACHING THE BATTERY LIFE ADVERTISED. I'M A SAMSUNG GUY, BUT SAMSUNG NEEDS TO GET RID OF BLOATWARE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Note5 is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still wish the Note5 had more storage. I will probably go back to my Note8, as this phone is great if you're upgrading from an S series or to Samsung from an alternate manufacturer, but the Note9 doesn't offer enough features to offset the cost compared to the Note8. One really big positive, I do not drop the Note9 as much as I did my Note8. However, my Note8 is paid off so I like it more than the Note9.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had to be returned because it would not take pictures and had an error message. Second one seems fine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way cheaper than other alternatives. charges rapidly, compared to my old phone. more capability than I know how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone I had a s7edge an wanted to upgrade to a bigger phone an the note 9 had some of the best specs in its class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone to the note9 and it's way better than the iPhone. I like that it still in a way has a home button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT phone horrible Spen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen broke within 7 days of owning the phone. The phone itself is the best I've ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the phone but so far so good. Not happy with batter life as it has to be charged everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love being able to send live messages to my family. The o ly downside is needs diffrent charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for techy and business world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need all the features for avg phone users but it has extra features business and techy people would use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, love it. Still learning how to use it, went from a Note 4 to a Note 9 is very nice phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it's a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I send a message in messenger, it leaves the keyboard up sometimes. Takes me awhile to make it go away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of phones but this has all the function I would put into a phone if I built it myself

    I would recommend this to a friend