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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,548 reviews
  • Rated 4 out of 5 stars

    STILL LEARNING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD NEED A LOT MORE PRACTICE BUR IT LOOKS GOOD RIGHT NOW!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone for all applications Definitely buy another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea great for gift warranties for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the functions of the phone.. very multifunctional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use. Just what I was looking for. Worked as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plenty of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone offers alall the features i was looking for in a phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Static Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few mins of talking the phones audio gets choppy and I can't understand what the person is saying. ATT sent me a new one and it was choppy also. I have to keep hanging up and call the person back every few mins.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My note 9 and im am glad i got it wouldn't change it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but battery is not as good as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just like all of my Samsung brand phones..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and hasn’t been recalled yet so I’m happy :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely excited about this purchase and it's color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the note series. When they came out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great phone but it just harder to fine stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love it but ive already had to get a new one. the speaker went out in mine but my new one is great and has great features. quite bigger than im used to. No more back pockets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good HD screen looks pretty good had to return first one I received because of screen issues and phone randomly cutting on and off s-pen upgrade is awesome it's a 3 out 5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype or money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not as great as associate advertised! Phone does not function flawlessly like a phone of this price point should! Will return and wait to see if note 10 is better functionally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not to happy with this Samsung note9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect this Samsung note9 is going to be better than the galaxy S8 but the S8 performance better than the note9 a lot off the apps fails to works on the note9

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Faster but not better battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from note 8. Still draining battery over a full day. Have to plug in by lunchtime. Considering whether I should go back to apple. Seems maybe with heavy use the battery drains fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone except battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted a battery upgrade over my last phone. The phone is perfect except it had a crummy battery life right out of the box.

    I would recommend this to a friend