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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,676 reviews
  • Rated 5 out of 5 stars

    Awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best features I have ever used. I love the pen and what I can do with it. The phone exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am up for an upgrade and Im not going to do it. I love this phone. Light weight and the carema is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was broken I couldn’t wait to get the new note. The new s pen features are awesome and the AR Emoji of my self is super cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE, LOVE, LOVE THIS PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect in every way!!!! I have always loved the notes though. It's sad that this is supposedly the last note phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Note 9. The sound is so much better, as well as the battery life. I can't say enough about the bluetooth S Pen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great upgrade and the camera is great. Definitely invest in a case. Light but still give you the bigger feel of a note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this phone. Bettery life has been great and overall just a great phone. Easy to use and can do so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved the Samsung Note phones since the 5. This new 9 phone does not disappoint in the least. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who wanted a new phone with a lot of storage and a great battery, this phone more than firs that bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and phone can recommend to anyone this is a galaxy phone with pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for 2 weeks now and only have to charge once a day. When I go to bed I usually still have at least 20% left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the 1st note I've been hooked. I had the 1 , 3 and the 5. The 9 was a gift to the wife and now she's hooked too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stylus features. Very fast processor and plenty of internal space. Got it at a great deal, and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One heck of a smart phone, hope it serves me as well as the Note 2 it replaces that lasted 5 1/2 years on the original battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 has alot of pluses and the S pen adds to it as well. This phone has alot of upgraded technology as well as the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the note4, this edition is smooth with some great speed. Its perfect for everyday use and perfect for work tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from a Galaxy S8+ and the Note is much, much faster. A bit larger, a bit heavier, but a drastic improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is far the best phone that I have ever purchased. The camera is out of this world. Samsung has hit jackpot with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant put it down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ha e so much fun with the features of this Note. The camera makes my pics look like I know what I'm doing. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. This is the best one out there until the s10 but this one has the pen and it's a must if you like to write.

    I would recommend this to a friend
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