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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,676 reviews
  • Rated 5 out of 5 stars

    Best device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had an samsung since.the galaxy s2 amd this is without an doubt their one of their best innovation yet they have delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone. this phone blows the iphone out the water, the note 9 is faster, smoother, and the best part its a samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The S Pen is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that Galaxy was able to get the exploding Note situation was fixed. I love the yellow S Pen! It is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone, Love the Color, Speed, and feel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I bought Note 9 on impulse, and Do NOT regret our choice. Beautiful design, Great piece of fine communication :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you first open it up and see the phone it appears huge. Love this phone. It can do so much. Love the stylus pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 days so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch from a Nexus 6P, and I'll definitely recommend this phone, in my opinion is the best Android phone in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the phone are awesome. Especially the Edge features. I'm able to get to apps, my favorites with one touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the only device I can use after iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed that I got used to it that fast, and the best feature evwr is that you can split the screen between 2 apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 off and then a statement credit of $10 a month couldn't turn it down. So far my only regret is not getting sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone on the Sprint network. Best Buy always has the best sales people to help you find the best deals Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am determined to figure out how to best use this powerful phone. So many features...but it is perfect size for phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees are of top class. Perry attend me Thanks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perry was a awsome employee that sat with me and help helped me threw a long process. 5 hour process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I've always went with the galaxy s series but thought i would give the note a try. Best decision ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Love's it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A present for her birthday and she hasn't stopped enjoying it yet Samsung really out did themselves this time around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing this device doesn't have is built in hand warmers & ac. Turn your head away from iOS & grab this note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE at Best Buy for a weekly special. Made it definitely worth it. Best phone on the market. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone upgrade!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new Galaxy Note 9. It has all the functions I need. User friendly!!! Samsung Galaxy user for life!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall Not Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time getting my AKG headphones for preordering my phone. But that is a Samsung thing not a phone problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take notes and save them This is a great feature when I don't have a note pad and pen available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy note 9 great cellphone to buy and great expert to help you with all the deatils about the phone at best buy

    I would recommend this to a friend