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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,676 of 1,676 reviews
  • Rated 4 out of 5 stars

    Great phone, but needs a better camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone except for the camera. The display is really big and I like the rounded edges so that I get a larger screen. I have always used an Android for my smart phones and I like how easy I can operate the apps and the phone in general. I got a tempered glass protector because it really needs it. I have a case that covers the front and back and I have dropped it multiple times with no issues. The S pen is fun because you can click a button on it to take pictures or write notes on the screen. The camera is the only real drawback that I can think of. When I take pictures 6/10 times the picture is blurry and I need to take the picture over. I have even tried taking the pictures holding as steady as I can, and they are still sometimes blurry. If you move at all the picture is blurry. The video is great, though. The sound is captured well and the video is very clear. I would recommend this phone for all reasons except for the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best device on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the s8 and this thing is amazing, I end up using the s pen a lot more than I thought. the screen is huge but still manageable in one hand with a little help from one handed mode. The only complaint I have is that everyone wants a demo of the device. No regrets on buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone! If I had the option to buy it again I would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best galaxy phone till date.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the phone. Strong battery and performance. Would beat any other brand outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Note Phone currently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performing phone, I got the Silver color, and just left behind the Note 8. The new Note 10 is just 2 months away from release, but the performance and price is untouchable for a brand new phone. I love the physical finger print sensor, Head Phone jack and screen quality. If you are considering a note look no further then the best smartphone avlib. quality feel top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Great camera and screen resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and the picture for watching movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I had a s6 Edge plus for 3 years and deserved this upgrade. Battery life is great. I work my phone to death. Hours of video throughout the day and still have 35% by 10pm at night after starting the day at 6am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Galaxy Note series!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quality, durability, features and overall performance of Samsung Galaxy Note 9 still running 4years strong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Samsung. A love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think theres any point of a review. This device was built to bear perfection. I love Samsung. I have been in love since note 5. Now this note 9 isn't much from note 8. But why not? It's still an upgrade. My only issue is the size. Samsung should go back to a larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as my second phone. But I liked it better than iPhone. It has beautiful outlooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but doesn't live up to the hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get this phone due to the battery claims and new operating system. But I would honestly go back to my S8 and be happy... the new operating system adds extra steps to text people in your contact list, and the battery barely lasts a full day. Good phone, but doesn't live up to the hype

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The pen works great makes signing things super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect phone for every task from work to play. It is the best mini computer and phone all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY NOTE 9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone Samsung Note 9.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, I would recommend this phone to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had the phone less then a month and its slow it buffers alot I honestly want my money back or a replacement phone

    No, I would not recommend this to a friend