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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,548 reviews
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9 the battery lasts me 24 hours! Beautiful pictures fast I'm very happy with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I hoped it would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Battery life is amazing. Didn't know I needed a remote stylus till now, best ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Big screen, very fast, fast charging...Would not change a thing..Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome definitely a big difference on battery life compared to my old note5. Great pictures too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to finally upgrade my old Note4 phone to the Note9. For me, it was a better buy than getting the Note10, especially since I got it at a discounted price with the special offer Best Buy had going on. It has way more power than my old phone and I do like the new enhanced features. I think.it's a great buy if you can't afford the new Note 10, I'm still.playing with it, but I would recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded a Galaxy S9+ for this and it's awesome! Super fast, beautiful display, and I love the S-pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a large screen but very convenient and easy to use. The pen makes highlighting easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone battery last all day!! Great features! I us the pen all the time and the note pad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and a big enough battery to power it without worrying about it going dead fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my note 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great samsung product, love my note 9, great for files and print layout work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is is by far the best phone I've ever had, awesome pics and video and the s pin is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen. The pen is a big plus for me. It's like you can text with fingers or pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is a great phone. The battery is amazing and the cameras on it are great. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the S pen. My daughter and I color with it all the time. The camera is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 Sweet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very intuitive, fantastic update. Great for multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Note 9. The camera is amazing and I have found the battery life to be exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market! It's fast and I love the battery life! Pictures and videos are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The everything phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone user for 10 years. When I saw this phone I loved how it looked and decided to try it out. I love it and I am very happy with the phone. It pretty much does everything and does it well. There are a few things I miss from iPhone but that's more the software than hardware. I recommend this to anyone and any apple people that want to try an android, I say go for this. It really is an awesome phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone and December on black Friday love this phone great camera great stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Samsung S7 Edge. Better batter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is just the right size, is fast, good battery life, and great features

    I would recommend this to a friend